Airlines Strategy
Southwest Airlines Ends Free Bags and Open Seating Policies
Southwest Airlines introduces baggage fees, assigned seating, and new fare structures effective May 2025, aligning with industry trends.

Southwest Airlines Ends Free Bags and Open Seating: A New Era of Policy Changes
Southwest Airlines, long celebrated for its customer-friendly policies, is entering a new phase that redefines its brand identity. As of May 28, 2025, the airline is implementing sweeping changes to its baggage fees, seating arrangements, fare structure, and loyalty program. These updates mark a significant shift from the budget-friendly model that has defined Southwest for decades.
Historically, Southwest differentiated itself from competitors by offering two free checked bags and an open seating policy, features that appealed to cost-conscious travelers. However, mounting financial pressures, increased operational costs, and evolving industry standards have prompted the airline to reconsider these long-standing perks. These changes are being introduced at a critical moment as the airline industry continues to recover from economic disruptions and rising fuel prices.
For frequent flyers and occasional travelers alike, understanding these new policies is crucial. This article breaks down the key updates, the rationale behind them, and what they mean for Southwest’s future and for the broader airline industry.
Major Policy Changes: What’s New at Southwest?
Introduction of Checked Baggage Fees
Perhaps the most headline-grabbing change is the introduction of checked baggage fees. For flights booked or modified on or after May 28, 2025, passengers will now pay $35 for the first checked bag and $45 for the second. This is a stark departure from Southwest’s long-standing “bags fly free” policy that has been a cornerstone of its marketing and brand loyalty.
Passengers with a Rapid Rewards Credit Card will receive a credit for one checked bag. However, for the average traveler without this card, the additional cost may influence their choice of airline, especially when comparing total trip expenses.
This move aligns Southwest with legacy carriers like Delta, American, and United Airlines, which have long relied on ancillary fees as a significant revenue stream. According to the U.S. Department of Transportation, U.S. airlines collected over $5.3 billion in baggage fees in 2022 alone—a figure that continues to rise annually.
“Southwest’s move to charge for the first checked bag is a significant shift that may alter customer perceptions but is understandable as the airline faces rising operational costs,” Henry Harteveldt, Aviation Analyst
End of Open Seating and Introduction of Assigned Seats
Another major change is the gradual phasing out of Southwest’s open seating policy, which allowed passengers to choose their seats upon boarding. Starting in the second half of 2025, Southwest will begin offering assigned and premium seating options, with full implementation expected in 2026.
This transition will include the introduction of new seat types, such as standard, preferred, and extra legroom options. The move is designed to offer more choice and potentially generate additional revenue through seat selection fees, a model already used by most major airlines.
While some passengers appreciated the flexibility of open seating, others found it stressful and inconvenient. Assigned seating could improve boarding efficiency and reduce in-flight conflicts over seat selection, though it may also erode one of Southwest’s most unique features.
New Fare Structure and Expiring Flight Credits
Southwest is also rolling out a new baseline fare—dubbed the “Basic” fare—replacing the current “Wanna Get Away” fare. This new fare tier will be the most restrictive, offering the lowest price point but with limited flexibility. It mirrors similar basic economy fares offered by other airlines, which often exclude perks like seat selection and early boarding.
In addition, flight credits issued on or after May 28, 2025, will now have expiration dates. Depending on the fare type, credits will expire either six months or one year after issuance. Previously, Southwest flight credits did not expire, which was another customer-friendly policy that set the airline apart.
Flight credits issued before May 27, 2025, will not be affected by this change and will remain valid indefinitely. However, the new expiration policy may push travelers to use their credits more quickly and reduce the perceived value of booking flexibility with Southwest.
Why These Changes Matter
Financial Pressures and Industry Trends
Southwest’s policy overhaul comes in response to growing financial challenges. Rising fuel prices, increased labor costs, and global economic uncertainty have pressured airlines to seek new revenue streams. Ancillary fees—from baggage to seat selection—have become an essential part of the airline business model.
According to airline consultant Mary Kirby, “This change signals a broader trend of low-cost carriers adopting legacy carrier revenue models, focusing more on ancillary fees to boost profitability.” For Southwest, these changes could help stabilize earnings and provide flexibility to invest in service upgrades and fleet improvements.
Moreover, the timing of these changes—just ahead of the busy summer travel season—suggests a strategic move to capture additional revenue from high travel volumes. It also allows Southwest to observe customer reactions and adjust accordingly before the holiday season.
“This change signals a broader trend of low-cost carriers adopting legacy carrier revenue models,” Mary Kirby, Airline Industry Consultant
Customer Reactions and Brand Identity
These updates have sparked mixed reactions among Southwest’s customer base. Long-time loyalists are concerned that the airline is abandoning its original ethos, while others welcome the added structure and options that come with assigned seating and fare tiers.
Consumer advocacy groups have raised concerns about increased travel costs and the potential for confusion during the transition. They emphasize the need for clear communication and transparency to minimize customer dissatisfaction and maintain trust.
Southwest has responded by enhancing its digital platforms to better inform travelers of the new policies. The airline has also increased its customer service capacity to handle questions and complaints as the changes roll out.
Implications for the Broader Airline Industry
Southwest’s shift reflects a broader convergence between low-cost and traditional carriers. As competitive pressures mount and operating costs rise, more airlines may adopt hybrid models that blend affordability with tiered services and fees.
Globally, airlines are re-evaluating their pricing strategies to balance customer expectations with financial sustainability. The success—or failure—of Southwest’s new policies could influence other low-cost carriers to follow suit or double down on their existing models.
Ultimately, the airline industry is moving toward greater segmentation, where travelers pay for exactly what they use. While this can offer more choices, it also places a greater burden on consumers to navigate complex fare structures and hidden fees.
Conclusion
Southwest Airlines’ decision to end its free baggage policy and open seating model marks a significant evolution in its business strategy. These changes align the airline more closely with industry norms and reflect the growing importance of ancillary revenue in maintaining profitability.
While the updates may alienate some loyal customers, they also offer new opportunities for customization and efficiency. The coming months will be critical in determining how well Southwest manages this transition and whether it can maintain its reputation for value and service in a more competitive and complex marketplace.
FAQ
What is the new baggage fee policy at Southwest?
Passengers will pay $35 for the first checked bag and $45 for the second, starting May 28, 2025. Rapid Rewards Credit Card holders receive a credit for one checked bag.
Is Southwest eliminating open seating?
Yes, the airline will begin rolling out assigned and premium seating in late 2025, with full implementation expected in 2026.
What happens to flight credits under the new policy?
Flight credits issued on or after May 28, 2025, will expire after six months or one year, depending on the fare. Credits issued before that date do not expire.
Sources: Associated Press, Southwest Airlines Official Website, U.S. Department of Transportation
Photo Credit: Southwest Airlines
Airlines Strategy
Etihad Airways Signs Three African Carrier Deals in July 2026
Etihad finalizes interline and MoU agreements with Fastjet Zimbabwe, Air Peace, and Africa World Airlines ahead of six new African routes.

Etihad Airways finalized three partnership agreements with African carriers in July 2026, establishing a comprehensive onward connection network across Southern, West, and Central Africa ahead of the launch of six new routes to the continent this November.
In a press release, the Abu Dhabi-based carrier detailed new interline agreements with Fastjet Zimbabwe and Nigeria’s Air Peace, alongside a Memorandum of Understanding (MoU) with Ghana’s Africa World Airlines. The agreements are designed to feed traffic into Etihad’s expanding African footprint, which the airline announced in April 2026 as part of a broader strategy to position its hub as a primary transit corridor connecting Africa, India, and Asia.
Strategic agreements in West and Southern Africa
The July 2026 expansion began with an interline agreement with Fastjet Zimbabwe, enhancing connectivity in Southern Africa. Etihad subsequently signed an interline agreement with Air Peace in Lagos, Nigeria, on July 22. This specific partnership opens 20 destinations across Nigeria, West Africa, and Central Africa to Etihad passengers.
Two days later, on July 24, Etihad executives signed an MoU with Africa World Airlines in Accra, Ghana, establishing a strategic framework for future integration.
Arik De, Etihad’s Chief Commercial and Revenue Officer, emphasized the timing of the deals in the company statement.
“Africa is one of the fastest-growing aviation regions in the world, and this month we have moved quickly to grow with it. Three agreements in July, each shaped to its market: the reach of Fastjet in Southern Africa, the breadth of Air Peace’s network and the depth of a strategic framework with Africa World Airlines. When our new African routes take off, the partner network behind them will already be in place.”
Aligning with UAE economic policy
The aviation partnerships closely track broader diplomatic and economic initiatives by the United Arab Emirates. In January 2026, the UAE and Nigeria signed a Comprehensive Economic Partnership Agreement (CEPA) to stimulate bilateral trade. Etihad’s alignment with Air Peace directly supports the infrastructure required to facilitate this anticipated economic growth.
These regional agreements supplement Etihad’s existing strategic joint venture with Ethiopian Airlines. By combining a major joint venture in East Africa with targeted interline and MoU frameworks in West and Southern Africa, the carrier is building a distributed feed network without requiring its own aircraft to serve secondary African markets.
AirPro News analysis
We view Etihad’s rapid succession of African partnerships as a calculated, capital-efficient method of capturing market share on the continent. Rather than deploying its own aircraft on intra-African routes, Etihad is leveraging established regional operators to funnel traffic into its Abu Dhabi hub. When the six new African routes commence in November 2026, the airline will immediately benefit from established local distribution networks. This strategy mirrors the successful hub-and-spoke aggregation models utilized by competing Gulf carriers, but Etihad’s specific focus on West African economic powerhouses like Nigeria and Ghana indicates a targeted approach to high-growth markets.
Sources: Etihad Airways
Photo Credit: Etihad Airways
Airlines Strategy
Korean Air Asiana Airlines Merger Approved for December 2026
South Korea approves Korean Air and Asiana Airlines merger, with the integrated carrier set to launch December 17, 2026.

This article summarizes reporting by The Korea Herald by Yonhap.
South Korea’s Ministry of Land, Infrastructure and Transport (MOLIT) granted conditional approval on June 25, 2026, for the corporate merger of Korean Air Co. and Asiana Airlines Inc., clearing the final domestic regulatory hurdle to create a single dominant full-service flag carrier. The integrated airline is scheduled to officially launch on December 17, 2026, operating under the Korean Air brand.
The approval concludes a nearly six-year consolidation process that began during the COVID-19 pandemic when Asiana Airlines faced severe financial distress. According to reporting by The Korea Herald, the combined entity is expected to rank among the world’s top 10 airlines by fleet size and passenger capacity. The integration required sign-offs from 13 international competition authorities, which mandated the surrender of certain slots and traffic rights to preserve market competition.
Regulatory oversight and financial restructuring
MOLIT granted the approval under Article 22 of the Aviation Business Act, as reported by ch-aviation. The ministry emphasized its commitment to monitoring the transition to protect passenger interests and operational integrity.
“As the merger involves South Korea’s two largest full-service airlines, with significant implications for the country’s aviation market, the Ministry of Land, Infrastructure and Transport will exercise strict oversight to ensure that aviation safety and consumer convenience are not compromised,” stated Lee So-young, MOLIT Aviation Policy Director, according to the Moodie Davitt Report.
The financial mechanics of the merger involve a share exchange ratio of one Korean Air share to 0.2736432 Asiana Airlines shares, according to Aviator.aero. The transaction is projected to increase Korean Air’s capital by KRW 101.7 billion. This follows a KRW 3.6 trillion liquidity injection provided by the South Korean government and state-led creditors, including the Korea Development Bank (KDB), to support Asiana Airlines during the pandemic. Asiana shareholders are scheduled to vote on the merger at an extraordinary general meeting in August 2026.
Global alliance shifts and operational integration
The merger triggers a significant realignment in global airline alliances. Asiana Airlines will officially exit the Star Alliance at 11:59 PM Korea Standard Time on December 16, 2026, the day before the integrated carrier launches. TTG Asia reported that October 15, 2026, will be the final day for passengers to earn Star Alliance miles on Asiana-operated flights.
Following the merger, Asiana’s operations will be absorbed into Korean Air, a founding member of the SkyTeam alliance. The consolidation will also extend to the low-cost carrier (LCC) sector. The airlines’ respective budget subsidiaries, including Jin Air, Air Busan, and Air Seoul, are slated to merge into a single LCC operating under the Jin Air brand.
AirPro News analysis
We view this final domestic approval as the closing chapter of one of the most complex airline consolidations in recent history. By absorbing its primary domestic rival, Korean Air secures an undisputed leadership position in the Northeast Asian aviation market. However, the operational integration of two massive fleets, distinct corporate cultures, and separate maintenance programs will present substantial logistical challenges over the next several years. The required divestment of slots on key international routes also opens the door for emerging South Korean LCCs to expand their long-haul footprints, fundamentally altering the competitive landscape at Incheon International Airport (ICN).
Sources: The Korea Herald
Photo Credit: Korean Air
Airlines Strategy
Malaysia Airlines and Singapore Airlines Launch Joint Fares
Malaysia Airlines and Singapore Airlines launched joint fare products on June 22, 2026, on the Kuala Lumpur-Singapore route.

Malaysia Airlines (MAB) and Singapore Airlines (SIA) officially launched joint fare products for travel between Kuala Lumpur and Singapore on June 22, 2026, allowing passengers to combine flights from both carriers on a single ticket. The ticketing integration marks the operational start of a strategic joint business partnership designed to consolidate the legacy carriers’ presence on one of the world’s busiest international air corridors.
The announcement, detailed in a joint press release from Malaysia Aviation Group (MAG) and Singapore Airlines, follows the formalization of the partnership earlier in the year. The arrangement enables the airlines to coordinate revenue sharing, network planning, pricing, and schedules, setting the stage for deeper commercial integration.
Deepening commercial integration on a high-traffic corridor
The introduction of joint fares allows travelers to mix and match itineraries between Malaysia Airlines and Singapore Airlines, providing increased schedule flexibility. The rollout follows regulatory clearance from the Competition and Consumer Commission of Singapore (CCCS) in July 2025 and the Civil Aviation Authority of Malaysia (CAAM) in January 2026.
Bryan Foong, Chief Executive Officer of Airline Business at Malaysia Aviation Group, stated in the press release that the joint business partnership marks a significant milestone in the expansion of the airlines’ commercial collaboration. He noted that the joint fare products give customers greater choice and lay the foundation for deeper integration across both networks.
Lee Lik Hsin, Chief Commercial Officer for Singapore Airlines, echoed the sentiment, stating that the expanded fare options offer more convenience for customers planning journeys between the two capitals. He added that the airlines will continue combining their strengths to deliver greater value while strengthening trade links between Singapore and Malaysia.
Market share and future partnership phases
The Kuala Lumpur to Singapore route is highly competitive, featuring intense capacity from regional low-cost carriers. According to CAPA Centre for Aviation data cited by Aviation Week, Malaysia Airlines and Singapore Airlines combined account for approximately 37.5 percent of the weekly seat capacity on the route.
The current joint venture builds upon a commercial cooperation framework agreement initially signed in October 2019, according to reporting by ch-aviation. The airlines previously introduced reciprocal frequent flyer miles accrual and redemption in February 2024. Moving forward, the carriers plan to implement additional phases of the partnership, which are expected to include reciprocal lounge access, coordinated flight schedules, and joint corporate travel arrangements.
AirPro News analysis
The implementation of joint fares between Malaysia Airlines and Singapore Airlines represents a pragmatic consolidation of legacy carrier strength on a route dominated by high frequency and aggressive low-cost competition. By coordinating pricing and schedules, the two airlines can optimize yields and offer corporate travelers a compelling frequency proposition that neither could efficiently provide alone. We view this partnership as a necessary defensive and offensive maneuver, allowing both carriers to protect their premium market share while extracting maximum value from their respective hubs at Kuala Lumpur International Airport (KUL) and Singapore Changi Airport (SIN). The historical context of these two airlines, which operated as a single entity until 1972, adds a layer of operational symmetry that should make future integration phases, such as schedule coordination and lounge sharing, relatively seamless.
Sources: Malaysia Aviation Group
Photo Credit: Malaysia Aviation Group
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