Commercial Aviation
BigBearAI Deploys Enhanced Passenger Processing at Nashville Airport
BigBear.ai’s AI-driven biometric system at Nashville Airport streamlines customs, reduces wait times, and strengthens aviation security.
The deployment of BigBear.ai’s Enhanced Passenger Processing (EPP) system at Nashville International Airport (BNA) marks a pivotal advancement in the use of biometric and artificial intelligence technologies within the U.S. aviation sector. As airports globally grapple with rising passenger volumes and heightened security demands, solutions like EPP are becoming essential for streamlining operations while maintaining rigorous safety standards. This initiative places Nashville among a select group of major U.S. airports embracing next-generation, contactless passenger processing, reflecting a broader industry trend toward digital transformation in travel security.
The significance of this deployment extends beyond operational efficiency. By leveraging facial recognition and advanced AI, EPP systems are reshaping the traveler experience, reducing wait times, and allowing border control officers to focus on higher-risk interactions. The partnership between BigBear.ai, the Metropolitan Nashville Airport Authority, and U.S. Customs and Border Protection (CBP) highlights the collaborative approach necessary for modernizing critical infrastructure. As the aviation industry anticipates continued growth, the Nashville deployment offers insights into the future of secure, efficient border management.
This article explores the technology, market context, implementation details, and broader implications of BigBear.ai’s EPP system at Nashville International Airport, offering a fact-based, neutral analysis of its impact on the aviation security landscape.
BigBear.ai Holdings Inc., listed on the NYSE as BBAI, is recognized for providing mission-ready artificial intelligence solutions tailored to national security, defense, and critical infrastructure applications. The company’s expertise lies in AI-powered decision intelligence, with a focus on biometric identification and threat detection. Recent financial reports show BigBear.ai generated $158.24 million in revenue in 2024, reflecting modest growth amid the challenges of the government contracting sector. As of June 2025, the company reported a cash balance of $390.8 million, positioning it for future investments and expansion.
A major milestone in BigBear.ai’s evolution was the acquisition of Pangiam in February 2024. This all-stock transaction combined BigBear.ai’s AI and computer vision capabilities with Pangiam’s established biometric and facial recognition technologies. The merger enhanced BigBear.ai’s portfolio, particularly its veriScan platform, which now serves as the backbone of EPP systems deployed in several airports.
Leadership at BigBear.ai is a key differentiator. CEO Kevin McAleenan, former Acting Secretary of Homeland Security and Commissioner of CBP, brings deep operational knowledge and insight into government security requirements. His experience shapes the company’s approach to developing solutions that meet the stringent demands of federal agencies and critical infrastructure operators, positioning BigBear.ai to capitalize on significant government investments in security technology.
The Enhanced Passenger Processing system integrates biometric technology, artificial intelligence, and customs infrastructure to automate and accelerate the international arrivals process for U.S. citizens. Utilizing BigBear.ai’s veriScan facial recognition, EPP captures live facial images and compares them against Department of Homeland Security databases. This enables eligible travelers to bypass traditional passport checks and expedites their entry into the country.
Technically, the EPP system photographs travelers in the pre-primary queue using auto-capture technology. The system matches these images with DHS records, performing biometric confirmation, eligibility verification, and enforcement screening before travelers reach a CBP officer. This allows officers to focus on higher-value interactions and risk assessment, while routine processing is handled automatically. VeriScan’s platform supports both one-to-many and one-to-one facial matching, with features like mask detection, duplicate match detection, and data encryption for privacy protection. The system is designed for flexible deployment, supporting various mounting and connectivity options to fit different airport environments. At Nashville, this technology supports the International Arrivals Facility, where it has already demonstrated reductions in processing times and congestion during peak periods.
“The EPP system fundamentally transforms customs inspection by conducting biometric confirmation, eligibility verification, and enforcement screening before passengers reach a CBP officer.”
Nashville International Airport’s selection for EPP deployment is rooted in its rapid growth and strategic importance. In fiscal year 2025, BNA served a record 24.7 million passengers, a 4.2% increase from the previous year. The airport’s operational scale has more than doubled over the past decade, with international routes expanding and new partnerships with carriers like Icelandair and Aer Lingus boosting international arrivals.
These operational pressures necessitate advanced processing technologies. On peak days, BNA has processed over 48,000 passengers through security checkpoints, underscoring the need for efficient arrivals management. The EPP system directly addresses these challenges by reducing CBP wait times and supporting the airport’s broader modernization strategy, which aims to accommodate up to 35 million annual passengers in the coming years.
Airport leadership, including President and CEO Doug Kreulen, has highlighted the importance of technology in maintaining Nashville’s reputation as a passenger-friendly airport. The EPP deployment is part of a wider effort to leverage digital solutions for improved efficiency and security, aligning with national trends in airport modernization.
The global airport biometric market is experiencing rapid expansion, driven by increasing passenger numbers and evolving security requirements. Estimates place the market at $2.5 billion in 2025, with projections of $8.2 billion by 2033, representing a compound annual growth rate of 15%. North America leads this sector, accounting for over 60% of the market share, thanks to early technology adoption and supportive regulatory frameworks.
Broader airport security spending is also on the rise. According to industry reports, airports and airlines are expected to invest nearly $46 billion in IT over the next two years, with cybersecurity and biometric systems among the top priorities. More than half of airports plan to introduce biometric systems for check-in and baggage drop by 2026, reflecting the growing importance of contactless and automated processing.
Within this context, BigBear.ai’s EPP system addresses both security and efficiency imperatives. The technology’s demonstrated ability to reduce processing times by up to 25% and overall duration by 74% supports its value proposition to airport operators facing operational and regulatory pressures.
BigBear.ai’s financial results reflect both growth opportunities and sector challenges. While Q2 2025 revenue decreased by 18.38% year-over-year, the company’s strong cash reserves and improved debt-to-cash ratio provide resilience and flexibility. The Pangiam acquisition, despite resulting in an $85 million goodwill impairment due to stock price appreciation, is viewed by management as a strategic move that enhances the company’s long-term value and market reach. BigBear.ai employs approximately 630 people, with a market capitalization of $1.91 billion. These metrics highlight the company’s specialized focus on high-value, mission-critical applications, and its ability to navigate the cyclical nature of government contracting and regulatory approval processes.
Strategic partnerships, such as the integration of Pangiam Threat Detection with Smiths Detection’s CT screening systems, further strengthen BigBear.ai’s market position. These collaborations enable interoperability with existing airport infrastructure and open new channels for technology adoption.
The EPP system operates within a complex regulatory framework led by CBP’s Airport Modernization initiative. This initiative emphasizes replacing manual inspection systems with technology-driven processes that enhance security and accelerate passenger clearance. EPP automates the Simplified Arrival process, ensuring that biometric confirmation and eligibility checks are completed before travelers reach CBP officers.
Compliance with international standards, such as those set by the International Civil Aviation Organization (ICAO), is crucial for interoperability and global expansion. Privacy and data protection are also central concerns, with BigBear.ai’s veriScan platform incorporating encryption and secure transmission protocols to meet federal requirements and protect individual privacy.
As regulatory focus shifts increasingly toward cybersecurity and data protection, companies like BigBear.ai that can demonstrate robust security capabilities will be well-positioned to meet evolving compliance demands and capture new business opportunities.
“CBP’s Airport Modernization initiative recognizes that traditional manual systems cannot scale to meet growing passenger volumes and security standards, necessitating technology-driven solutions.”
Beyond the U.S., EPP technology has been implemented at CBP preclearance facilities such as Dublin Airport, illustrating its scalability and adaptability. The Asia-Pacific region is emerging as a key growth market for biometric solutions, driven by rapid infrastructure development and increased adoption in countries like China and India.
Technological innovation remains a focus, with ongoing development in areas such as liveness detection, processing speed, and predictive analytics. BigBear.ai’s open-architecture approach allows for integration with existing airport systems and future upgrades, providing cost and operational advantages.
Contactless processing and touchless interaction, trends accelerated by the COVID-19 pandemic, are now permanent features of the passenger experience. EPP and similar solutions are set to become standard in modern airport operations, with BigBear.ai’s mission-ready AI approach aligning with industry and regulatory priorities. The deployment of BigBear.ai’s Enhanced Passenger Processing system at Nashville International Airport stands as a benchmark for the integration of advanced biometric technology into U.S. aviation security. By automating and accelerating the arrivals process, EPP demonstrates how AI-powered solutions can simultaneously enhance security and improve operational efficiency. The system’s success in reducing wait times and processing durations provides a compelling case for broader adoption across the industry.
As the global airport biometric market continues to grow, BigBear.ai’s strong financial position and strategic leadership position it as a key player in this evolving landscape. The collaborative model demonstrated at Nashville, combining technology providers, airport authorities, and federal agencies, will be essential for future modernization efforts. Looking ahead, the expansion of EPP and related technologies will play a critical role in shaping the future of secure, efficient international travel.
What is the Enhanced Passenger Processing (EPP) system? How does EPP benefit passengers at Nashville International Airport? What privacy measures are in place for biometric data? Which other airports have implemented EPP technology? What is the growth outlook for the airport biometric market? Sources:
BigBear.ai’s Enhanced Passenger Processing Deployment at Nashville International Airport: A Comprehensive Analysis of Biometric Innovation in Aviation Security
BigBear.ai Corporate Background and Technology Foundation
Technology Architecture of Enhanced Passenger Processing
Nashville International Airport Implementation Context
Market Context and Industry Growth Dynamics
Competitive Landscape, Regulatory, and Future Outlook
Financial Performance and Strategic Positioning
Regulatory Environment and Compliance
Global Trends and Future Technology Development
Conclusion
FAQ
The EPP system is an AI-powered biometric solution that automates customs processing for eligible U.S. citizens by using facial recognition to verify identity and expedite entry at international airports.
EPP reduces wait times and congestion by automating identity verification, allowing travelers to bypass physical passport checks and streamlining the arrivals process.
BigBear.ai’s veriScan platform uses data encryption and secure transmission protocols to protect sensitive biometric information, complying with federal privacy and security standards.
EPP is deployed at several major U.S. airports, including Los Angeles International, Atlanta Hartsfield-Jackson, Chicago O’Hare, and international preclearance facilities like Dublin Airport.
Industry analysts project the global airport biometric market will grow from $2.5 billion in 2025 to $8.2 billion by 2033, driven by increasing demand for contactless and secure processing solutions.
Airport-Technology,
BigBear.ai Press Release
Photo Credit: BigBear AI
Route Development
Heathrow Ends 100ml Liquid Limit with £1 Billion Security Upgrade
Heathrow Airport completes £1 billion upgrade with CT scanners, allowing liquids up to 2L and laptops in bags for departures.
Heathrow Airport has officially announced the completion of a massive security upgrade across all four of its terminals, marking the end of the restrictive 100ml liquid limit for departing passengers. According to an official press release issued on January 23, 2026, the airport has finalized a £1 billion investment to install next-generation Computed Tomography (CT) scanners, positioning itself as the largest airport in the world to fully deploy this technology across its entire operation.
The upgrade fundamentally changes the pre-flight experience for millions of travelers. Under the new regulations, passengers departing from Heathrow can now carry liquids in containers of up to 2 liters in their hand luggage. Additionally, large electronic devices such as laptops and tablets no longer need to be removed from bags during screening. The airport states that this move will not only streamline the security process but also significantly reduce single-use plastic waste.
The core of this upgrade involves the installation of advanced CT scanners, similar to technology used in medical environments. These machines generate detailed 3D images of cabin baggage, allowing security officers to rotate and analyze the contents on-screen without requiring passengers to physically separate items.
In its announcement, Heathrow confirmed that the requirement to place liquids in clear plastic bags has been eliminated. This operational shift is expected to have a substantial environmental impact. The airport estimates that removing the plastic bag mandate will save approximately 16 million single-use plastic bags annually.
Data released by the airport suggests the new technology is already delivering performance improvements. Heathrow reported that in 2025, it was named “Europe’s most punctual hub airport.” During that period, more than 97% of passengers waited less than five minutes for security screening. Furthermore, the airport noted that its baggage load rate improved to over 98% in 2025, indicating a reduction in missed bags.
Thomas Woldbye, CEO of Heathrow, highlighted the significance of the milestone in a statement included in the press release:
“Every Heathrow passenger can now leave their liquids and laptops in their bags at security as we become the largest airport in the world to roll out the latest security scanning technology. That means less time preparing for security and more time enjoying their journey, and millions fewer single-use plastic bags. This billion pound investment means our customers can be confident they will continue to have a great experience at Heathrow.”
While the completion of this project is a major achievement for UK aviation infrastructure, it comes after significant industry-wide delays. The UK government originally set a deadline of June 2024 for major airports to install this technology. Like Gatwick, Manchester, and Stansted, Heathrow faced logistical hurdles, including supply chain issues and the need to reinforce floors to support the heavy scanners, that pushed the completion date to January 2026.
Travelers must remain vigilant regarding the limitations of this new rule. The ability to carry liquids up to 2 liters applies only to passengers departing from Heathrow. Many international destinations, as well as other airports within the UK and EU, may not have completed their upgrades. Passengers transferring through other hubs or returning to Heathrow from airports without CT scanners will still be subject to the traditional 100ml liquid limit. Consequently, purchasing large liquids duty-free or packing full-sized toiletries in carry-on luggage could result in confiscation at the return airport or a connecting security checkpoint. We recommend checking the specific security regulations of all airports on your itinerary before packing.
Do I still need to put liquids in a plastic bag at Heathrow? What is the new liquid limit? Do I need to take my laptop out of my bag? Does this apply to my return flight?
Heathrow Scraps 100ml Liquid Limit Following £1 Billion Security Overhaul
Next-Generation Security Technology
Operational Efficiency Gains
AirPro News Analysis: Context and Traveler Advisory
The “One-Way” Rule Caveat
Frequently Asked Questions
No. The requirement to use clear plastic bags for liquids has been eliminated for departures from Heathrow.
Passengers can now carry liquids in containers of up to 2 liters in their hand luggage.
No. Laptops, tablets, and other large electronics can remain inside your cabin baggage during the screening process.
Not necessarily. These rules apply to departures from Heathrow. You must check the rules of the airport you are flying back from, as many still enforce the 100ml limit.
Sources
Photo Credit: Heathrow Airport
Aircraft Orders & Deliveries
AirAsia Nears Deal to Acquire 100 Airbus A220 Jets
AirAsia is close to finalizing a deal to buy around 100 Airbus A220 jets, marking a strategic fleet expansion for the Southeast Asian carrier.
This article summarizes reporting by Reuters and Tim Hepher.
AirAsia is reportedly in advanced negotiations to acquire approximately 100 Airbus A220 aircraft, a move that would signify a major strategic pivot for the Southeast Asian budget carrier. According to exclusive reporting by Reuters, the airline is “closing in” on the agreement, which would mark its first entry into the dedicated regional jet market.
Industry sources indicate that the deal could be finalized soon, with the upcoming Singapore Airshow, scheduled for February 3–8, 2026, viewed as a probable venue for an official announcement. If completed, this acquisition would diversify AirAsia’s fleet, which has been dominated by larger narrowbody aircraft for over a decade.
The reported agreement involves a firm order for around 100 jets. While specific variants have not been confirmed by the airline, industry analysis suggests the carrier is targeting the A220-300, the larger variant of the family, which is favored by low-cost carriers for its higher seating capacity and unit cost efficiency.
Based on 2025 list prices, a deal for 100 A220-300 jets would be valued at approximately $9.15 billion. However, large-scale orders of this magnitude typically attract significant discounts from manufacturers, meaning the actual transaction value would likely be substantially lower.
“Airbus is closing in on a deal to sell around 100 A220 jets to AirAsia…”
, Reporting by Tim Hepher, Reuters
This potential order comes as AirAsia completes a significant corporate restructuring. In January 2026, AirAsia X completed its acquisition of Capital A’s aviation assets, consolidating short-haul and long-haul operations under a unified “AirAsia Group” umbrella. This streamlined structure appears to be facilitating a more cohesive, group-wide fleet strategy.
For years, AirAsia has operated a standardized fleet of Airbus A320 and A321 aircraft. The introduction of the A220 would represent a departure from the single-type fleet model often strictly adhered to by low-cost carriers (LCCs). However, the move aligns with a post-pandemic industry trend toward “right-sizing” capacity. The A220-300, typically seating between 130 and 160 passengers, sits below the capacity of the A320neo (180+ seats). This allows the airline to:
The Shift from Volume to Precision
We view this potential order as a signal that AirAsia is moving from a “survival mode” strategy to one of “smart growth.” Historically, LCCs in Southeast Asia have chased volume on trunk routes using the largest possible narrowbodies (like the A321). By opting for the A220, AirAsia acknowledges that the next phase of growth lies in connecting secondary and tertiary markets that cannot support 180-seat aircraft.
Furthermore, this is a significant win for the Airbus A220 program in a region where it has faced stiff competition. Reports indicate that AirAsia also evaluated the Embraer E195-E2. Selecting the A220 reinforces Airbus’s dominance in the carrier’s fleet, despite the A220 having a different cockpit and supply chain than the A320 family.
AirAsia launched in 1996 with Boeing 737-300s before transitioning to an all-Airbus fleet to standardize maintenance and training. Introducing a second fleet type adds complexity, but the operational savings of the A220 on specific routes appear to outweigh the costs of diversification.
According to market reports, the deal is not yet signed, and negotiations regarding pricing and delivery slots are ongoing. However, the timing aligns with the industry’s recovery trajectory, where airlines are locking in delivery slots for the late 2020s to secure future capacity.
Report: AirAsia Nears Deal for 100 Airbus A220 Jets
Details of the Potential Acquisition
Strategic Rationale: Right-Sizing the Network
AirPro News Analysis
Fleet Evolution and Competitor Context
Frequently Asked Questions
Sources
Photo Credit: AirAsia
Airlines Strategy
JetBlue Launches Public Vote for Dominican Republic Aircraft Livery
JetBlue starts public voting for a Dominican Republic-themed aircraft livery by local artists, debuting in Spring 2026 on an A320.
This article is based on an official press release from JetBlue.
JetBlue has announced the launch of a new cultural campaign, “RD: Orgullo que Eleva” (DR: Pride That Elevates), aimed at celebrating the airline’s long-standing relationship with the Dominican Republic. As the largest carrier currently serving the market between the United States and the Dominican Republic, the airlines is introducing a public voting initiative to select a custom aircraft livery designed by Dominican artists.
According to the company’s announcement, this marks the first time JetBlue will dedicate a specific aircraft livery to the Dominican Republic. The winning design will be painted on an Airbus A320, which is scheduled to enter service in Spring 2026. The initiative highlights the carrier’s strategy to deepen ties with the Dominican community, a market it has served for nearly 22 years.
The core of the “RD: Orgullo que Eleva” campaign is community engagement. JetBlue has commissioned three distinct Dominican artists and collectives to propose designs that reflect the country’s folklore, nature, and spirit. The airline has opened a public voting platform where community members can select their preferred design.
Voting is currently open and will run through February 1, 2026. The airline directs participants to cast their votes at VotaJetBlueRD.com. Following the conclusion of the voting period, the winning concept will be announced in February, with the aircraft expected to debut later in the spring.
“As the largest airline serving the Dominican Republic, we’re proud to introduce JetBlue’s first livery dedicated to the country, which will showcase the work of a local artist and be chosen by the community. This initiative honors the country’s vibrant culture and creative talent, while reflecting the strong bond we’ve built there for more than twenty years.”
JetBlue selected three artists to interpret Dominican culture through their unique visual styles. The public will choose between the following concepts:
An art director and muralist with over two decades of experience, Willy Gómez is known for merging Neo-traditional and Art Nouveau styles. His proposed design focuses on the theme of “Nature & Rhythm,” utilizing bold colors to depict the island’s coastal beauty and musical heritage.
This design collective brings a contemporary social lens to their work. Their concept, centered on “Everyday Life & Folklore,” features playful illustrations that highlight Dominican gastronomy, family life, and traditional folklore. An internationally recognized illustrator, Lena Tokens combines surrealism with natural elements. Her design theme, “Tradition & Identity,” incorporates the colors of the Dominican flag and features figures representing the nation’s creativity and rhythm.
The launch of this campaign underscores the strategic importance of the Dominican Republic to JetBlue’s network. Data provided in the announcement indicates that JetBlue expects to average more than 30 daily departures from the Dominican Republic by Spring 2026.
The airline currently operates service to four major airports in the country:
Recent network adjustments include the relaunch of service between Fort Lauderdale (FLL) and Santiago (STI), as well as new routes connecting Tampa (TPA) to Punta Cana (PUJ). Beyond flight operations, the airline highlighted its philanthropic footprint through the JetBlue Foundation, which supports local educational initiatives like the Mariposa DR Foundation and the DREAM Project.
While special liveries are a common marketing tool in aviation, JetBlue itself has previously released liveries for the Boston Celtics, the New York Jets, and the FDNY, dedicating an aircraft to a specific international destination is a distinct move. It signals a defensive strategy to solidify brand loyalty in a high-volume “Visiting Friends and Relatives” (VFR) market.
By involving the community in the design process, JetBlue is likely aiming to differentiate itself from competitors by positioning the brand not just as a transit provider, but as a cultural partner. This is particularly relevant as the airline continues to manage capacity and optimize its route network in the Caribbean region.
When does voting close? Which aircraft will feature the new design? When will the aircraft start flying? Who are the artists involved?
JetBlue Launches Public Vote for First-Ever Dominican Republic Livery
Campaign Details and Voting Process
The Contending Artists
Willy Gómez: Nature and Rhythm
Los Plebeyos: Everyday Life and Folklore
Lena Tokens: Tradition and Identity
Market Position and Operational Context
AirPro News Analysis
Frequently Asked Questions
Voting for the new livery closes on February 1, 2026.
The winning design will be painted on a JetBlue Airbus A320.
The aircraft is scheduled to debut in Spring 2026.
The three contending artists are Willy Gómez, the collective Los Plebeyos, and Lena Tokens.
Sources
Photo Credit: JetBlue
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