Route Development
Hawaiian Airlines Launches Self-Service Bag Tag Stations Nationwide
Hawaiian Airlines introduces self-service bag tag stations starting in Hawai’i, with full rollout by April, offering mobile check-in and bag fee discounts.

This article is based on an official press release from Hawaiian Airlines.
Hawaiian Airlines is overhauling its airport lobby experience by introducing self-service bag tag stations across its network. According to a company press release, the Airlines will roll out upgraded software on its existing lobby kiosks in phases, starting with its five Airports in Hawai’i later this month.
The initiative is designed to reduce lobby congestion, minimize wait times, and eliminate the waste associated with printed boarding passes. By mid-April, the new technology will be deployed across Hawaiian’s continental U.S. and international lobbies, aligning the carrier’s check-in process with modern, mobile-first travel expectations.
This transition is a key component of Hawaiian Airlines’ broader integration with Alaska Airlines, which successfully implemented similar self-service technology across its own network in 2023.
Transitioning to a Mobile-First Experience
How the New Process Works
Under the new system, Hawaiian Airlines is shifting away from traditional kiosk check-ins. The press release notes that guests are now expected to check in via the airline’s mobile app or website up to 24 hours before departure. Upon arriving at the airport, travelers will scan their digital or home-printed boarding passes at the new bag tag stations to print their own luggage tags.
Once the tags are attached, passengers can proceed directly to designated bag drop areas. The updated kiosks will no longer print boarding passes, a move that supports the airline’s Sustainability goals by reducing paper waste.
“We consistently hear from our guests that they want to spend less time in the airport lobby and prefer to get on their way as quickly and easily as possible,” said Shelly Parker, Head of Hawai’i guest operations for Hawaiian Airlines, in the press release.
Integration with Alaska Airlines Systems
Proven Success and PSS Integration
The shift to self-service bag tagging closely mirrors the lobby experience at Alaska Airlines. According to the press release, Alaska Airlines transitioned to the same system in 2023. Data from Alaska shows that guests who pre-pay for their luggage spend an average of less than 60 seconds at the bag station, a metric Hawaiian Airlines hopes to replicate as travelers adopt the new technology.
This hardware and software update is also a preparatory step for a major technological milestone. Parker noted that the transition is an important part of the airline’s readiness for the integration of its passenger service system (PSS), which is scheduled for April. By the end of April, all Alaska and Hawaiian stations, including international locations, will be equipped with the bag tag stations.
Financial Incentives and Guest Support
Discounts for Pre-Paying
To encourage adoption of the mobile-first process, Hawaiian Airlines is introducing a financial incentive for travelers. Effective April 22, guests flying on North-America itineraries will receive a $5 discount on their first checked bag fee if they pre-pay online or via the mobile app at least four hours before departure. The press release clarifies that guests who wait to pay at the bag tag station will be charged the full price.
Continued Agent Assistance
Despite the push for digital self-service, Hawaiian Airlines emphasized that human support will remain available. The airline stated that customer service agents will continue to staff the lobbies to assist guests who do not have smartphones, require printed boarding passes, or need help with complex reservations and ID verification.
AirPro News analysis
At AirPro News, we view the transition to self-service bag tagging as a clear indicator of the rapid operational alignment between Hawaiian Airlines and Alaska Airlines following their corporate integration. By standardizing the lobby experience across both carriers ahead of their April passenger service system (PSS) merger, the airline group is minimizing potential friction for travelers navigating the combined network. Furthermore, the shift toward a mobile-first check-in process reflects a broader airline industry trend aimed at reducing overhead costs, cutting paper waste, and optimizing terminal footprints. The $5 incentive for pre-paying baggage fees is a strategic nudge to change consumer behavior, ensuring that the physical kiosks are used strictly for tag printing rather than time-consuming transactional processes.
Frequently Asked Questions
Will the new kiosks print boarding passes?
No. According to the press release, the upgraded bag tag stations will only print luggage tags. Guests must obtain their boarding passes via the mobile app, website, or by speaking with a customer service agent.
When will the rollout be completed?
Hawaiian Airlines expects all of its stations, including continental U.S. and international locations, to have the new bag tag stations operational by the end of April.
What if a passenger does not have a smartphone?
Travelers without smartphones can check in on the Hawaiian Airlines website and print their boarding passes at home, or they can receive full assistance from a guest service agent at the airport.
Sources
Photo Credit: Hawaiian Airlines
Route Development
Ontario International Airport Launches ONT BOLD Expansion Project
Ontario International Airport begins environmental review for ONT BOLD, a project including a new Terminal 3 and upgrades to meet growing passenger demand.

This article is based on an official press release from Ontario International Airport.
Airports (ONT) has officially initiated the environmental review process for a comprehensive expansion program named ONT BOLD (“Building Our Legacy & Destiny”). Announced on May 7, 2026, the project is designed to address rapid passenger growth and modernize the airport’s infrastructure to serve the expanding Inland Empire region.
According to the official press release from the Ontario International Airport Authority (OIAA), the airport has issued a Notice of Preparation (NOP) for an Environmental Impact Report (EIR). This regulatory milestone marks the first formal step in a phased development timeline that officials project could span up to 10 years following the receipt of environmental approvals.
The proposed expansion will feature a new 650,000-square-foot Terminal 3, the modernization of existing facilities, and the integration of advanced aviation technologies. By launching the California Environmental Quality Act (CEQA) review process, the OIAA aims to solidify ONT’s position as a premier Southern California passenger gateway and global supply chain hub.
Addressing Unprecedented Regional Growth
Surging Passenger Demand
The necessity for the ONT BOLD project is driven by significant growth since the airport returned to local control in 2016. According to project data, passenger volume has increased by nearly 70% over the past decade, with the airport now handling over 7 million passengers annually. During peak travel periods, current demand already exceeds the design capacity of the existing terminal facilities.
This surge mirrors the broader demographic trends of the Inland Empire, which is currently home to over 4.5 million residents and is projected to grow by another million by 2050. Airport officials note that when factoring in regional drive times, more than 10 million Southern Californians live or work closer to ONT than any other commercial airport.
Interim Upgrades Underway
While the ONT BOLD project represents a long-term solution, the OIAA is already executing interim improvements. An $11 million Transportation Security Administration (TSA) security expansion project is currently underway in Terminals 2 and 4. This interim project, which began in Spring 2025, is slated for completion in Fall 2026 to help manage immediate capacity constraints.
The ONT BOLD Master Plan
Terminal 3 and International Capacity
The centerpiece of the ONT BOLD program is the proposed Terminal 3. As detailed in the project announcement, this new three-level, 650,000-square-foot facility is designed to serve both domestic and international passengers. Crucially, Terminal 3 will feature a new Federal Inspection Services (FIS) facility. This addition is essential for processing international arrivals and securing certification from U.S. Customs and Border Protection (CBP), which will significantly boost ONT’s capacity as an international gateway.
In tandem with the new construction, the project outlines the modernization and expansion of Terminals 2 and 4, which were not originally designed to meet modern security and accessibility standards. The broader infrastructure overhaul also includes a new multi-story parking garage, optimized terminal roadways, upgraded taxiways, and a new Central Utility Plant and Fuel Farm.
Technological Innovation: MARS Gates
A standout feature planned for the new Terminal 3 is the implementation of Multiple Aircraft Ramp System (MARS) stands. Breaking from the conventional model of fixed aircraft-gate assignments, MARS gates utilize a network of adjustable walkways and overlapping stands. This flexible configuration can accommodate either two narrowbody aircraft or a single widebody jet simultaneously.
According to industry data provided in the project overview, this technology maximizes the utilization of existing tarmac space, effectively increasing airport capacity without requiring sprawling additional infrastructure. Furthermore, the system utilizes two passenger boarding bridges per gate, which is expected to drastically reduce boarding and deplaning times and improve the overall passenger experience.
Environmental Review and Community Engagement
The issuance of the NOP officially opens the public scoping phase of the CEQA review process. The OIAA has scheduled a Public Scoping Meeting for Thursday, May 21, 2026, from 5:30 to 7:30 p.m. at the OIAA Boardroom to gather community and stakeholder feedback. Written responses to the NOP must be submitted by June 8, 2026.
Local leaders emphasized the importance of community collaboration during this phase. Alan D. Wapner, President of the OIAA Board of Commissioners and Ontario Mayor pro Tem, highlighted the project’s regional significance in the official release:
“Project BOLD is about more than building facilities, it’s about building the future of this airport and the region we serve. As demand continues to grow, we have a responsibility to ensure ONT remains convenient, accessible and ready to connect the Inland Empire with the world. This is the first step in a transparent and collaborative effort to shape ONT’s next chapter.”
Curt Hagman, San Bernardino County Supervisor and OIAA Board Vice President, echoed this sentiment, noting the strategic nature of the expansion:
“ONT BOLD represents a thoughtful, phased approach to meeting the demands of a fast-growing region. We’re investing in infrastructure that strengthens our role as a major passenger gateway and global supply chain hub, while maintaining the ease and efficiency travelers value.”
Atif Elkadi, CEO of the Ontario International Airport Authority, also commented on the airport’s trajectory:
“We are proud of the trajectory we’re on, and even more excited about where we’re headed. We serve one of the most dynamic economic and population centers in the United States, and that gives us a unique opportunity, and responsibility, to lead.”
AirPro News analysis
The launch of the ONT BOLD environmental review signals a critical maturation point for Ontario International Airport. By investing heavily in international processing capabilities (the new FIS facility) and high-efficiency infrastructure like MARS gates, ONT is positioning itself to compete more directly with larger hubs such as Los Angeles International Airport (LAX). The emphasis on maintaining its reputation for convenience while scaling up operations will be a delicate balancing act over the projected 10-year construction period.
Financially, the OIAA has made it clear that projects of this scale are typically funded through a combination of airport revenues, debt, passenger facility charges (PFCs), and federal or state grants. By explicitly stating that no local tax dollars will be used, airport leadership is likely aiming to preempt local financial concerns ahead of the May 21 public scoping meeting. We will continue to monitor the CEQA process as specific designs and cost estimates are refined.
Frequently Asked Questions
What is the ONT BOLD project?
ONT BOLD (“Building Our Legacy & Destiny”) is a proposed expansion program at Ontario International Airport. It includes the construction of a new 650,000-square-foot Terminal 3, modernization of Terminals 2 and 4, and various infrastructure upgrades including new roadways, parking, and a Central Utility Plant.
When will the expansion be completed?
The project is currently entering its environmental review phase. Once environmental approvals are secured, construction is projected to take up to 10 years.
How is the project being funded?
According to airport officials, the expansion will be funded through airport revenues, debt, passenger facility charges (PFCs), and federal/state grants. No local tax dollars will be used.
How can the public participate in the review process?
A Public Scoping Meeting is scheduled for May 21, 2026, from 5:30 to 7:30 p.m. at the OIAA Boardroom. The deadline for written public comments on the Notice of Preparation is June 8, 2026.
Photo Credit: Ontario International Airport
Route Development
Atlanta Hartsfield-Jackson Remains World’s Busiest Airport in 2025
Atlanta Hartsfield-Jackson International Airport served over 106 million passengers in 2025, maintaining its status as the busiest airport globally.

This article is based on an official press release from Delta Air Lines.
Atlanta Hartsfield-Jackson International Airport (ATL) has once again secured its position as the busiest airport on the globe. According to a recent press release from Delta Air Lines, Airports Council International (ACI) World officially awarded the title to the Georgia-based hub after it served more than 106 million passengers in 2025.
The achievement highlights a long-standing streak of dominance for the airport. Official company statements note that ATL has held the title of the world’s busiest airport for 27 of the past 28 years, with the sole exception occurring in 2020 during the height of the global pandemic.
Delta Air Lines, which operates its primary hometown hub out of Atlanta, continues to be the driving force behind the airport’s massive passenger volumes. The airline’s extensive network and ongoing infrastructure investments have cemented ATL’s status as a critical node in global aviation.
Driving Global Connectivity
Modernizing the Hub Experience
To support the staggering volume of travelers passing through Atlanta, Delta Air Lines has committed heavily to infrastructure and passenger experience upgrades. The airline’s press release details that Delta has invested more than $12 billion into modernizing its broader hub network. At Hartsfield-Jackson specifically, these funds have been directed toward enhanced concourses, upgraded Sky Clubs, and the implementation of innovative technologies such as TSA PreCheck Touchless ID, which aims to streamline the journey from curb to gate.
The scale of Delta’s operations at ATL remains unmatched. According to the company, the carrier currently operates nearly 1,000 peak-day departures from the Atlanta hub. These flights connect passengers to 207 destinations across the globe, including 61 international markets.
Fueling the Georgia Economy
State and City Leaders Weigh In
The symbiotic relationship between Delta Air Lines and the state of Georgia dates back to 1941. Today, the airline notes it employs more than 37,000 residents in the state, making it a cornerstone of the local economy. Local leaders were quick to praise the collaborative efforts that keep the airport at the top of global rankings.
In the official release, Atlanta Mayor Andre Dickens emphasized the broader impact of the airport’s success:
“Hartsfield-Jackson Atlanta International Airport is more than just a gateway to the world; it is an economic engine for our Atlanta and our state. As ATL once again leads the world in passenger traffic, we celebrate the employees, partners, and airlines like Delta who make this possible through teamwork and investment.”
Georgia Governor Brian P. Kemp echoed these sentiments in the company statement, highlighting the strategic importance of the facility for the state’s economic future.
“As home to the busiest airport in the world, Hartsfield-Jackson reinforces Georgia’s place as a global leader for investment, tourism, and trade. This recognition reflects the dedication of the airport workforce and the strong public-private partnership that keep our state connected to the world.”
AirPro News analysis
Atlanta’s continued reign as the world’s busiest airport underscores the enduring viability of the hub-and-spoke network model championed by legacy carriers like Delta Air Lines. While point-to-point transit has grown in popularity across the industry, the sheer volume of connecting traffic funneled through ATL proves that strategically located mega-hubs remain essential to global aviation logistics. Furthermore, Delta’s $12 billion network-wide investment signals a clear strategy: prioritizing premium ground experiences and frictionless technology to ensure that high-volume transit does not compromise passenger satisfaction.
Frequently Asked Questions
How many passengers traveled through Atlanta Hartsfield-Jackson in 2025?
According to Airports Council International World, ATL served more than 106 million passengers in 2025.
How long has ATL been the world’s busiest airport?
The airport has held the title for 27 of the last 28 years, only losing the top spot in 2020 due to the impacts of the COVID-19 pandemic.
How many flights does Delta operate out of Atlanta?
Delta Air Lines operates nearly 1,000 peak-day departures from ATL, serving 207 global destinations.
Sources
Photo Credit: Delta Air Lines
Route Development
Austin-Bergstrom Airport Secures $1.18B Bond for Expansion
Austin-Bergstrom Airport closes $1.18B bond sale to fund major expansion projects, doubling gate capacity and modernizing facilities without taxpayer funding.

Austin-Bergstrom Secures Record $1.18 Billion Bond for Massive Airport Expansion
On May 6, 2026, Austin-Bergstrom International Airport (AUS) announced the successful closure of a $1.18 billion Airport System Revenue Bond sale. According to the official press release from the City of Austin and FlyAUS, this transaction represents the largest bond issuance in the history of both the airport and the city. The funds are strictly earmarked to support near-term infrastructure projects under the airport’s multi-billion-dollar “Journey With AUS” expansion program.
The record-breaking financial move is designed to modernize aging facilities, significantly increase gate capacity, and help the airport keep pace with the explosive population and economic growth across Central Texas. As noted in the airport’s announcement, the bond sale is underpinned by a historic 10-year use and lease agreement finalized with major airlines in January 2026.
For an airport originally designed to handle 11 million annual passengers, the current operational reality has necessitated urgent action. With passenger volumes projected to hit 22 million in fiscal year 2026, we are seeing a concerted effort by city and aviation officials to transform AUS into a high-capacity, world-class transit hub.
The Financial-Results Foundation: A Historic Bond Sale
The $1.18 billion bond sale serves as the initial major financial injection for the broader “Journey With AUS” initiative, which carries an estimated total price tag of approximately $5 billion. According to the airport’s financial disclosures, AUS anticipates returning to the bond market to issue an additional $4.2 billion in bonds through 2030 to fund subsequent phases of the expansion.
Market reception for the bonds was notably strong, attracting a diverse group of investors despite broader market volatility. This investor confidence is largely attributed to the new 10-year Airline Use and Lease Agreement that took effect on January 1, 2026. The agreement legally commits major passenger carriers,including Southwest, Delta, United, American, and Alaska, as well as cargo operators like FedEx and UPS, to operate at AUS for the next decade. It also establishes a vital cost-recovery structure to fund the ongoing construction.
Zero Taxpayer Burden
A critical point highlighted in the official press release is the funding structure’s impact on local residents. As a self-sustaining enterprise, Austin-Bergstrom International Airport does not receive local taxpayer funding. The newly issued airport revenue bonds will be repaid over time using revenues generated directly by airport operations, such as airline fees, terminal concessions, and parking revenues.
“This successful bond issuance reflects the bond market’s strong confidence in the future of Central Texas and in the essential role Austin-Bergstrom International Airport plays in driving regional economic growth. This milestone allows us to move forward with critical improvements that will expand capacity, enhance the traveler experience, and support the region’s economic vitality for decades to come.”
“Journey With AUS”: Expanding for the Future
The “Journey With AUS” Airport Expansion and Development Program is an ambitious overhaul aimed at nearly doubling the airport’s gate capacity. While the facility currently has the capability to serve an estimated 15 million passengers, it is operating well beyond that threshold. The newly secured funds will accelerate several major infrastructure projects.
Airline Anchors and Infrastructure Upgrades
According to project outlines provided by FlyAUS, the expansion includes several transformative additions to the airfield and terminal footprint:
- Concourse B: A brand-new 26-gate concourse connected to the main terminal via a tunnel. Southwest Airlines is slated to serve as the anchor tenant, occupying 18 of these new gates.
- New Arrivals and Departures Hall: A modernization of the airport’s “front door,” which will feature expanded ticketing areas, a consolidated centralized TSA security checkpoint, and a significantly larger baggage claim hall.
- Concourse M: A new 6-gate satellite facility on the west side of the airfield. This structure will provide operational flexibility, acting as “reliever gates” while broader construction impacts the main terminal.
- Concourse A Redevelopment: The existing Barbara Jordan Terminal will undergo modernization and expansion, with Delta Air Lines stepping in as the anchor tenant.
Additionally, the program encompasses vital supporting infrastructure, including new midfield taxiways, an integrated baggage handling system, expanded roadway access, a new 7,000-space parking garage, and a new Central Utility Plant.
Surging Passenger Demand
The urgency of the $1.18 billion bond sale is heavily underscored by recent passenger statistics released by FlyAUS. The year 2025 marked the third-busiest year on record for the airport, processing 21.66 million passengers. This upward trajectory has shown no signs of slowing in 2026.
Data from March 2026 indicates that total passenger traffic reached 1,972,346 for the month, representing a 6.54% increase compared to March 2025. Market share data from 2025 shows Southwest Airlines maintaining its dominance at AUS, carrying over 8.9 million passengers, followed by Delta Air Lines with 3.8 million and American Airlines with 3.5 million.
AirPro News analysis
We view the successful closure of this $1.18 billion bond as a definitive indicator of institutional confidence in the Austin market. The expansion of AUS is inextricably linked to the sustained population and economic boom in Central Texas, heavily driven by the technology and advanced manufacturing sectors. Furthermore, Austin’s rising global profile,bolstered by international events like South by Southwest (SXSW), the Formula One United States Grand Prix, and the Austin City Limits (ACL) Music Festival,demands a transit hub capable of handling massive, concentrated influxes of visitors.
The willingness of major U.S. airlines to sign a binding 10-year agreement to back a $5 billion expansion is perhaps the most telling metric. It signals that the aviation industry does not view Austin’s growth as a pandemic-era anomaly, but rather as a permanent, highly profitable travel market that requires long-term, heavy infrastructure investments.
Frequently Asked Questions (FAQ)
How much is the total airport expansion expected to cost?
The total cost of the “Journey With AUS” expansion program is estimated at approximately $5 billion. The airport plans to issue around $4.2 billion in additional bonds through 2030.
Will local taxpayers pay for the new airport bonds?
No. According to the City of Austin, the airport is a self-sustaining enterprise. The bonds will be repaid using revenues generated directly by airport operations, such as airline fees and parking.
Which airlines are anchoring the new concourses?
Southwest Airlines will serve as the anchor tenant for the new 26-gate Concourse B, occupying 18 gates. Delta Air Lines will serve as the anchor tenant for the redeveloped Concourse A.
How many passengers does Austin-Bergstrom currently serve?
The airport served 21.66 million passengers in 2025 and is on track to serve 22 million passengers in fiscal year 2026, despite originally being designed for only 11 million.
Sources:
City of Austin / FlyAUS Press Release (May 6, 2026)
Photo Credit: Austin-Bergstrom International Airport
-
Regulations & Safety6 days agoNTSB Releases Flight Data on China Eastern Flight 5735 Crash
-
Business Aviation5 days agoAtlantic Aviation Opens Sustainable Executive Terminal at Napa County Airport
-
Commercial Aviation7 days agoSpirit Airlines Ends Operations Amid Fuel Price Surge and Failed Bailout
-
Defense & Military3 days agoTAI and GE Aerospace Finalize F404 Engine Deal for Hürjet Jet Trainer
-
Defense & Military4 days agoUS Air Force to Acquire Five Additional Boeing E-7A Wedgetail Aircraft
