Regulations & Safety
Alaska Airlines IT Outage Causes System Wide Ground Stop in July 2025
Alaska Airlines experienced a major IT outage in July 2025, causing a ground stop for over 300 flights and highlighting aviation IT vulnerabilities.

Alaska Airlines System-Wide Ground Stop: A Comprehensive Analysis of the July 2025 IT Outage
On July 20, 2025, Airlines initiated a ground stop for all its mainline aircraft due to a significant IT outage. The Federal Aviation Administration (FAA) confirmed the halt, which affected hundreds of flights across the United States. The disruption began at approximately 8:00 p.m. Pacific Time and impacted both Alaska Airlines and its regional subsidiary, Horizon Air. The reason behind the outage was not disclosed, but it was described as a software-related issue. The scale of the disruption, affecting the airline’s fleet of over 300 aircraft, underscored the critical role of digital infrastructure in modern aviation operations.
Passengers experienced widespread delays and cancellations, particularly at major hubs such as Seattle-Tacoma International Airport, San Francisco International Airport, and Denver International Airport. The airline issued a public apology and advised travelers to check their flight status, but the lack of detailed information regarding the outage’s cause raised concerns about IT resilience and crisis communication. This incident followed a cyberattack on Hawaiian Airlines, which is now owned by Alaska Air Group, about a month earlier, suggesting possible systemic vulnerabilities within the company’s IT infrastructure, though no direct connection has been confirmed.
This article explores the background of Alaska Airlines, the chronology and impact of the outage, industry-wide IT vulnerabilities, regulatory perspectives, and the broader implications for aviation safety and operations.
Background of Alaska Airlines and Its IT Ecosystem
Alaska Airlines, founded in 1932, has grown into the fifth-largest airline in North America by passenger traffic. Headquartered in SeaTac, Washington, the carrier operates a fleet of 238 Boeing 737s and 87 Embraer 175s through its subsidiary Horizon Air. The airline is known for its strong performance in customer satisfaction and operational efficiency, having received top rankings in multiple industry surveys over the past decade.
In September 2024, Alaska Air Group completed its acquisition of Hawaiian Airlines, expanding its reach across the Pacific and integrating complex operational and IT systems. While the merger was seen as a strategic move to consolidate market share, it also introduced challenges in harmonizing disparate IT infrastructures. Analysts had previously warned that the integration of reservation systems, maintenance tracking, and crew scheduling software could pose risks if not managed properly.
About a month before the July 2025 outage, on June 26, 2025, Hawaiian Airlines experienced a cyberattack that disrupted some of its IT systems. Although the financial impact of that incident is still being assessed, the proximity of the two events has raised questions about the robustness of Alaska Air Group’s cybersecurity protocols and overall IT governance, even though no link has been established.
Operational Dependence on IT Systems
Like most modern airlines, Alaska Airlines relies heavily on IT systems for core operations, including flight planning, crew assignments, maintenance tracking, and customer service. These systems are interdependent, meaning that a failure in one area can cascade through the entire network. During the July 2025 outage, these dependencies became painfully clear as the airline struggled to maintain basic functions without access to its digital infrastructure.
Industry experts note that while airlines invest heavily in aircraft and safety training, IT systems often receive less attention until a failure occurs. In Alaska’s case, the outage affected both mainline and regional operations, suggesting that the issue was not isolated to a single system or server but may have involved a broader network or software failure.
The airline’s website acknowledged the issue and apologized for the inconvenience, but provided little detail about the nature of the outage. The ground stop was lifted around 11:00 p.m. Pacific Time, after approximately three hours, allowing operations to resume. This lack of transparency initially frustrated passengers and industry observers alike.
Chronology and Impact of the July 2025 Outage
The incident began at approximately 8:00 p.m. Pacific Time on July 20, 2025, when Alaska Airlines’ IT systems became unresponsive. As a result, the airline requested a ground stop from the FAA, which was promptly implemented. The ground stop affected all mainline flights operated by Alaska Airlines, as well as regional flights operated by Horizon Air.
Within hours, hundreds of flights were either delayed or canceled, stranding thousands of passengers. Major airports reported long lines, confusion, and limited communication from airline staff. The airline’s mobile app and website were also affected, further complicating efforts by travelers to rebook or obtain information.
The ground stop was lifted at approximately 11:00 p.m. Pacific Time on July 20, and operations resumed. By the following morning on July 21, residual delays continued to ripple through the system. Alaska Airlines issued a statement acknowledging the disruption and promising to restore services as quickly as possible. However, no technical explanation for the outage was provided, and the company did not confirm whether the incident was related to the earlier cyberattack on Hawaiian Airlines.
“When critical IT systems fail, a ground stop becomes the only responsible choice, the alternative risks compounding technical errors into safety failures.” – Former FAA Administrator Steve Dickson
FAA’s Role and Safety Considerations
The FAA’s implementation of the ground stop followed standard protocols for managing severe operational disruptions. Ground stops are used when the capacity of an airport or airspace is significantly reduced, often due to weather, equipment failures, or in this case, IT outages. By keeping aircraft on the ground, the FAA aims to prevent congestion in the air and on runways, thereby maintaining safety.
In this instance, the FAA confirmed that the ground stop was initiated at the airline’s request. The agency did not provide additional details about the outage but indicated that it would remain in effect until the issue was resolved. This approach aligns with the FAA’s broader mandate to prioritize safety over operational continuity.
While disruptive, the decision to ground flights likely prevented more serious issues, such as incorrect weight and balance calculations or maintenance oversights resulting from IT failures. Aviation experts agree that in such scenarios, erring on the side of caution is essential.
Industry Context: IT Vulnerabilities in Aviation
The Alaska Airlines outage is not an isolated event. In July 2024, a faulty cybersecurity update from CrowdStrike led to a global IT outage that affected thousands of flights and disrupted operations at major carriers including Delta, American, and United Airlines. That incident highlighted the aviation industry’s growing dependence on digital systems and the risks associated with third-party software providers.
Delta Airlines reported an estimated $500 million in losses due to the CrowdStrike outage, underscoring the financial stakes involved. American Airlines was able to recover more quickly thanks to its robust crew-tracking software, while United Airlines had to manually restore 26,000 devices across hundreds of airports. These contrasting experiences demonstrate the importance of IT resilience and contingency planning.
In light of these events, industry analysts have called for greater investment in IT infrastructure, including redundant systems and offline capabilities. Some airlines are exploring blockchain-based solutions and AI-driven maintenance tools to enhance their operational security. However, widespread adoption remains limited due to cost and complexity.
Conclusion: Lessons and Future Outlook
The July 2025 ground stop at Alaska Airlines serves as a stark reminder of the aviation industry’s vulnerability to IT failures. As airlines become increasingly reliant on digital systems for everything from flight planning to customer service, the need for robust, resilient infrastructure becomes paramount. The incident also highlights the importance of clear communication and transparency during crises, both for maintaining passenger trust and for coordinating with regulatory authorities.
Moving forward, airlines must prioritize IT resilience as a core component of their safety and operational strategies. This includes investing in backup systems, training staff for manual operations, and establishing clear protocols for responding to digital disruptions. Regulatory agencies like the FAA may also need to update their guidelines to reflect the evolving nature of aviation technology. Ultimately, the goal is to ensure that when systems fail, as they inevitably will, the impact on passengers and operations is minimized. As of July 21, 2025, Alaska Airlines has reported that operations have fully resumed, though some residual delays may persist.
FAQ
What caused the Alaska Airlines ground stop?
The exact cause has not been disclosed, but it was due to an IT outage, possibly software-related, that affected core operational systems.
How many flights were affected?
The ground stop affected all mainline and Horizon Air flights, totaling over 300 aircraft. Hundreds of flights were delayed or canceled.
Is this related to the Hawaiian Airlines cyberattack?
While not confirmed, the proximity of the two incidents has raised concerns about systemic IT vulnerabilities within Alaska Air Group.
What is a ground stop?
A ground stop is a traffic management initiative by the FAA that prevents aircraft from taking off, typically used during severe disruptions.
What are the long-term implications?
The incident underscores the need for improved IT resilience in aviation and may prompt regulatory changes and increased investment in digital infrastructure.
Sources:
Photo Credit: Reuters
Regulations & Safety
Global Aerospace Issues Hangar Foam Suppression Safety Guidelines
Global Aerospace updates hangar fire suppression guidelines, citing 200+ accidental foam discharges and the shift to PFAS-free alternatives.

Global Aerospace has issued updated safety and risk mitigation guidelines for aviation hangar fire suppression systems, highlighting the severe financial and environmental toll of accidental foam discharges. The aviation insurer published the comprehensive best practices on August 24, 2026, detailing the industry transition toward alternative fire protection technologies.
The guidance arrives alongside the introduction of the 2026 edition of National Fire Protection Association (NFPA) 409. This updated standard governs hangar fire protection and introduces critical changes to align requirements with modern aircraft design and growing environmental concerns regarding chemical suppressants.
The financial and human cost of accidental discharges
Fire suppression standards established in the mid-1970s heavily prioritized foam systems to combat large fuel-spill fires. However, Global Aerospace reports that these systems frequently cause more damage than the fires they are designed to prevent. Over the last two decades, more than 200 unnecessary foam discharges have occurred in aviation facilities.
These accidental activations have resulted in tens of millions of dollars in total damages, with the average per-incident cost reaching hundreds of thousands of dollars. Beyond property damage to aircraft and hangar infrastructure, accidental discharges pose severe life-safety risks to personnel.
The insurer cited a fatal 2014 incident at Eglin Air Force Base as a primary example of these hazards. Following a broken sprinkler pipe, the hangar filled with approximately 17 feet of foam in minutes, resulting in the death of one contractor.
Shifting standards and environmental-impact liabilities
Aviation insurers are increasingly processing claims that extend beyond immediate property damage to include long-term health risks and environmental restoration. This liability shift is largely driven by the presence of perfluoroalkyl substances (PFAS) in older aqueous film-forming foams (AFFF).
To mitigate these chemical risks, the aviation industry is actively transitioning toward fluorine-free foams and alternative fire suppression technologies. Global Aerospace highlighted the growing adoption of ignitable liquid drainage floor assemblies and optical flame detection systems, such as multi-spectrum infrared detectors. These alternatives eliminate hazardous chemicals and significantly reduce the likelihood of false alarms.
While the 2026 edition of NFPA 409 provides the framework for these modern systems, the updated standards must be adopted by local fire marshals before facilities can implement the changes.
Operational risk mitigation strategies
For facilities still operating legacy high-expansion foam (HEF) or AFFF systems, Global Aerospace recommends strict operational protocols to minimize the risk and impact of an accidental discharge. The insurer advises operators to protect all aircraft openings and secure sensitive electronics during maintenance operations.
In the event of a discharge, the guidelines stress the importance of keeping hangar doors closed to contain the foam and prevent environmental contamination outside the facility. Additionally, Global Aerospace recommends conducting all system testing and maintenance during off-hours to limit personnel exposure and operational disruption.
AirPro News analysis
The publication of these guidelines by a major aviation insurer underscores a broader industry reality: insurance providers are often the primary catalyst for operational safety upgrades. While regulatory bodies like the NFPA set the baseline standards, the financial pressure of uninsurable environmental liabilities tied to PFAS contamination is forcing hangar operators to modernize. We expect the transition to optical flame detection and drainage floor assemblies to accelerate rapidly as insurers begin pricing the risk of legacy foam systems out of the market.
Sources: Global Aerospace
Photo Credit: Global Aerospace
Regulations & Safety
NTSB Preliminary Report: Ryanair 737-800 Engine Failure
NTSB confirms fan-blade-out on Ryanair 737-800 shattered cabin window, partially ejecting a passenger during climb from Thessaloniki.

This is a developing story. Information may change as official details are released.
This is original reporting and analysis by AirPro News.
On August 13, 2026, the National Transportation Safety Board (NTSB) issued its preliminary report on a July 10 uncontained engine failure aboard a Ryanair Boeing 737-800, confirming that a fan-blade-out event shattered a cabin window and caused a rapid decompression. The incident resulted in a 61-year-old male passenger being partially pulled through the shattered window before being secured by fellow passengers.
The event occurred during climb out from Thessaloniki International Airport (SKG) in Greece. The flight, operated by Ryanair subsidiary Malta Air, was bound for Memmingen, Germany (FMM). The NTSB is currently investigating potential similarities between this event and a fatal 2018 engine failure, while the agency has also publicly addressed premature speculation regarding the cause by Ryanair leadership.
Flight 1879 rapid decompression
According to the NTSB preliminary report, the Boeing 737-800 was climbing when the right-hand CFM56-7B engine experienced a fan-blade-out event. Debris from the engine struck the fuselage and shattered a window at row 11. The resulting rapid decompression pulled a passenger partially outside the aircraft. The passenger sustained neck and shoulder injuries as well as friction burns, but no fatalities occurred.
Reporting by The Air Current indicates the failure happened at an altitude of approximately 15,000 feet. Passengers described a sudden and violent disruption to the flight. A passenger told AP News that the cabin was quiet before a loud noise resembling a bursting tire occurred, adding that they knew immediately the aircraft had lost pressure due to the sudden loss of altitude.
Initial reports following the July 10 incident suggested the failure occurred in the airspace of the Republic of North Macedonia. However, flight path analysis confirmed the event took place in Greek airspace. The Hellenic Air and Rail Safety Investigation Authority officially delegated the investigation to the NTSB on July 16, 2026.
Maintenance history and preliminary findings
The NTSB preliminary report notes that bird remains were found inside the damaged engine. Flight crews had reported four suspected bird strikes to the aircraft’s number two engine in the 12 months preceding the accident. The report states that bird remains were found in two of those previous cases.
Maintenance records indicate that the fan blades on the failed right engine underwent ultrasonic inspections in November 2025 and May 2026. No damage was found during either inspection. The official cause of the July 10 failure remains under investigation by the NTSB, with participation from the Federal Aviation Administration (FAA), Boeing, and CFM International, a joint venture between GE Aerospace and Safran.
Regulatory protocols and historical precedent
The investigation has generated friction between the NTSB and Ryanair regarding public communications. On August 7, 2026, NTSB Chair Jennifer Homendy issued a letter to Ryanair CEO Michael O’Leary after he told investors the investigation was focused on foreign object damage rather than aircraft age or maintenance. Homendy stated that the NTSB had made no such determination and noted that O’Leary’s comments violated International Civil Aviation Organization (ICAO) Annex 13 protocols governing accident investigations.
The aviation industry is closely monitoring the investigation due to the aircraft and engine types involved. The Air Current reported that the event closely mirrors the April 2018 Southwest Airlines flight 1380 uncontained engine failure, which also involved a Boeing 737-700 and a CFM56-7B engine. That incident resulted in one passenger fatality after a shattered window caused partial ejection, leading the FAA to mandate engine inlet redesigns by July 2028.
The NTSB addressed the historical context directly in its preliminary report:
The investigative team is aware of previous … events with similar engine models that resulted in damage to engine inlets or cowlings and fuselage structures. Determination of any relevant similarities or details between this accident and previous events remains under investigation.
AirPro News analysis
We observe that the public rebuke of a major airline CEO by the NTSB is a rare and significant enforcement of ICAO Annex 13 communication protocols. Operators typically defer entirely to the investigating authority to avoid compromising the integrity of an active probe. The NTSB’s swift correction underscores the agency’s zero-tolerance policy for operator speculation, particularly when an event involves high-profile safety concerns like uncontained engine failures.
The CFM56-7B is one of the most widely used commercial aviation engines in the world. Any investigation involving a fan-blade-out event on this powerplant will naturally draw intense regulatory scrutiny, especially given the precedent set by the 2018 Southwest Airlines accident. While the discovery of bird remains introduces foreign object damage as a variable, we expect investigators will rigorously examine the efficacy of the ultrasonic inspections conducted in November 2025 and May 2026 to understand how the blade failure propagated.
Sources: National Transportation Safety Board
Photo Credit: NTSB
Regulations & Safety
FAA Installs New Surface Radar at Newark Airport
The FAA unveiled a new SMR-4 radar at Newark Liberty as part of a $30 million infrastructure upgrade targeting runway safety.

U.S. Transportation Secretary Sean P. Duffy and Federal Aviation Administration (FAA) Administrator Bryan Bedford unveiled a new Surface Movement Radar-Systems Model 4 (SMR-4) at Newark Liberty International Airport (EWR) on August 11, 2026, replacing a 30-year-old legacy system.
The installation is part of a broader $30 million infrastructure upgrade at the New Jersey hub designed to prevent runway incursions and reduce delays. According to the FAA press release, the SMR-4 allows air traffic controllers to track aircraft and ground vehicles across runways and taxiways in all weather and visibility conditions.
Newark’s infrastructure modernization
The $30 million funding allocation for EWR spans a three-year period and targets critical technological vulnerabilities. During the summer of 2025, the Airports experienced severe delays that prompted the FAA to deploy Software patches, expedite fiber deployment, and rebalance flight volumes. To date, 90% of the airport’s legacy copper wiring has been replaced with high-speed fiber.
“Since the start of this administration, we have been working towards building a modern system that will serve America’s skies for generations,” Duffy stated. “From replacing Newark’s ancient copper wire to investing $30 million into new infrastructure and bringing new radar online, we are delivering real safety and efficiency enhancements at one of our nation’s busiest airports.”
The FAA has set a target deadline of summer 2027 for EWR to install new electronic information displays, upgraded voice switches, and a new long-range radar system.
National surface awareness rollout
The EWR installation is one of five SMR-4 systems deployed nationwide to date. The agency has accelerated its broader technological overhaul over the past year, replacing 60% of all copper wires in its national network and converting 363 radio sites. The FAA also transitioned 19 air traffic control towers to electronic flight strips and installed 151 IP voice switches at control towers across the country.
Bedford emphasized the operational volume driving the upgrades. “Newark sees well-over a thousand flights per day, and the new Surface Movement Radar will help controllers keep those flights safe at this major U.S. hub,” Bedford said, describing the deployment as a step toward modernizing the national airspace.
The push for enhanced surface surveillance follows a fatal runway incursion at LaGuardia Airport (LGA) on March 22, 2026. In that event, Air Canada (AC) Express Flight 8646, operated by Jazz Aviation using a Bombardier CRJ900, collided with an airport firefighting vehicle on Runway 4. The National Transportation Safety Board (NTSB) confirmed two pilot fatalities and 39 injuries. The NTSB is leading the ongoing Investigation, and no official cause has been determined.
In response to surface safety concerns, the FAA has installed 96 new Surface Awareness Initiative systems nationwide over the past year to provide controllers with better situational awareness.
AirPro News analysis
The FAA’s rapid deployment of 96 Surface Awareness Initiative systems and the ongoing SMR-4 rollout represent a tangible shift toward proactive technological intervention in ground operations. While the NTSB has not yet concluded its investigation into the March 2026 LaGuardia runway incursion, the agency’s aggressive timeline for replacing legacy copper wiring and installing surface tracking tools indicates that regulators are prioritizing immediate situational awareness upgrades for air traffic controllers. We view the $30 million targeted investment at EWR as a template the FAA is likely to replicate at other high-density hubs where legacy infrastructure limits operational capacity during low-visibility conditions.
Sources: Federal Aviation Administration
Photo Credit: Federal Aviation Administration
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