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MRO & Manufacturing

GE Aerospace Fleet Support Shanghai Turns 20 in 2026

GE Aerospace marks 20 years of Fleet Support Shanghai, now using AI platform Mailbox.AI to route 95% of AOG support emails automatically.

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On June 15, 2026, GE Aerospace marked the 20th anniversary of its Fleet Support Shanghai center, highlighting the facility’s evolution from a regional technical hub into a critical node for global engine monitoring and Aircraft on Ground (AOG) triage.

In a company announcement detailing the milestone, GE Aerospace noted that the Shanghai facility operates in a 12-hour rotation with the manufacturer’s Cincinnati Fleet Support Center. This dual-hub structure ensures continuous technical support and spare parts coordination for operators of GE Aerospace and CFM International engines worldwide.

Two decades of operational expansion

The Shanghai center opened in 2006 with an initial staff of nine people. The facility was originally established to provide localized technical support, remote monitoring, and spare parts coordination for the rapidly expanding Chinese aviation market.

Shaojun Zhu, the founding head of Fleet Support Shanghai, stated that the localized approach proved highly effective for the manufacturer.

“What makes me proud is that the model proved so effective that it not only strengthened support for customers in China, but also helped shape the broader Fleet Support approach globally,” Zhu said.

Today, the team consists of 19 members. Alex Li, Senior Engineering Section Manager of Fleet Management, described the hub as a vital bridge connecting airline customers directly to GE Aerospace and CFM International engineering resources to resolve operational disruptions.

Artificial intelligence integration for AOG response

As the global fleet of supported engines expanded, the center faced a 10 percent annual growth rate in support inquiries. To manage the increasing volume, GE Aerospace launched a proprietary artificial intelligence platform called Mailbox.AI in September 2025.

Developed as an offshoot of the manufacturer’s FLIGHT DECK lean operating model, the cloud-based AI system automatically classifies inbound communications. According to the company, the model correctly identifies and routes 95 percent of emails, significantly reducing triage times for critical AOG situations.

Ivy Zheng, TechOps Continuous Improvement Lead at GE Aerospace, highlighted a recent case where the Shanghai team utilized the integrated system to locate an out-of-stock engine spare part. The team coordinated directly with the Cincinnati warehouse to expedite an allocation from the active production line, allowing the customer airline to maintain its scheduled flight operations.

AirPro News analysis

We note that the integration of AI into customer support workflows represents a necessary shift for major original equipment manufacturers (OEMs). As global engine fleets grow and supply-chain constraints persist, the ability to rapidly triage AOG requests and locate spare parts across international warehouses is critical. The 95 percent routing accuracy of Mailbox.AI suggests that GE Aerospace is successfully leveraging automation to protect airline dispatch reliability without proportionally increasing support headcount.

Sources: GE Aerospace

Photo Credit: GE Aerospace

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MRO & Manufacturing

Royal Jordanian Selects Ramco Systems for MRO Software

Royal Jordanian Airlines adopts Ramco Aviation Software for maintenance, engineering, and supply chain as fleet expands to 52 aircraft by 2032.

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Royal Jordanian Airlines has selected Ramco Systems to provide a unified digital platform for its maintenance, engineering, and supply chain operations as the carrier scales its fleet.

In a press release issued on August 10, 2026, the enterprise software provider announced that the Amman-based airline will integrate Ramco Aviation Software across its technical functions. The transition aims to replace legacy systems with paperless, audit-ready digital infrastructure during a period of rapid network expansion for the Jordanian flag carrier.

Digital transformation in maintenance and engineering

The software implementation covers a broad suite of technical operations. According to Ramco Systems, the selected modules include Engineering and Continuing Airworthiness Management Organization (CAMO), Maintenance for line, hangar, and shop environments, Supply Chain Management, Safety, Quality and Compliance, and Maintenance, Repair, and Overhaul (MRO) and Part Sales.

The integration is designed to centralize technical documentation and streamline audit reporting. Ramco will also deploy digital task cards and mobile dashboards tailored to the airline’s specific operational requirements, enabling real-time visibility across departments.

“Digital transformation is a key pillar of Royal Jordanian’s growth strategy,” said Samer Majali, Vice Chairman and CEO of Royal Jordanian Airlines. “As we continue modernizing our fleet and expanding our network, we are equally committed to investing in advanced technologies that enhance operational performance, improve efficiency, and support the highest standards of safety.”

Fleet modernization drives software upgrades

The IT overhaul coincides with a major fleet expansion program at Royal Jordanian. According to reporting by Aviation Week, the airline added 19 new aircraft over the 12 months prior to mid-2026. Recent deliveries include Boeing 787-9s, Airbus A320neos, and Embraer E2 regional jets. The carrier is targeting a total fleet size of 41 aircraft by 2028 and 52 aircraft by 2032.

Managing a mixed fleet of next-generation aircraft requires robust backend support. Sandesh Bilagi, Chief Executive Officer of Ramco Systems, stated that the platform will simplify maintenance and engineering operations as the airline grows. Bilagi noted that the company’s investments in artificial intelligence and agentic automation are intended to help airline teams achieve greater operational resilience.

The Royal Jordanian contract adds to Ramco’s growing footprint in the aviation sector. The company reports that its aviation software is currently used by more than 24,000 users to manage over 4,000 aircraft globally across 90 aviation organizations. In late July 2026, Aerospace Innovations reported that Ramco secured a contract with UK-based CFS Aero to implement software for engine and Auxiliary Power Unit (APU) MRO operations.

AirPro News analysis

We view Royal Jordanian’s selection of Ramco Systems as a clear example of how fleet modernization forces backend IT upgrades. When an airline introduces multiple new aircraft types simultaneously, legacy maintenance tracking systems often become a bottleneck. The efficiency gains promised by next-generation airframes can only be fully realized if the operator’s CAMO and supply chain software can handle the increased data flow and complex maintenance scheduling. For Ramco, securing a national flag carrier in the Middle East validates their push into AI-driven maintenance solutions and strengthens their position against competing enterprise MRO software providers.

Sources: Ramco Systems

Photo Credit: Ramco

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MRO & Manufacturing

PMGC Holdings Signs LTA and Invests in Precision Aerospace

PMGC Holdings secures a two-year manufacturing agreement and $500,000 equity stake in Precision Aerospace and Defense Group.

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PMGC Holdings Inc. has secured a two-year manufacturing agreement and executed a $500,000 strategic equity investment in Precision Aerospace & Defense Group through its subsidiary A&B Aerospace. The arrangement, announced on July 28, 2026, positions the California-based machining firm to supply components for U.S. federal government prime contracts.

In a press release issued on July 28, 2026, PMGC Holdings detailed the Long-Term Agreement (LTA), which became effective on July 23, 2026. The deal expands A&B Aerospace’s footprint within the U.S. defense industrial base by aligning its manufacturing capabilities with Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) requirements.

Manufacturing agreement and investment details

Under the terms of the LTA, A&B Aerospace will manufacture and supply precision-machined aerospace and defense components for Precision Aerospace & Defense Group. The initial two-year contract automatically renews for successive one-year periods unless either party provides notice of non-renewal. The agreement does not include a guaranteed minimum purchase volume or revenue commitment. Pricing, quantities, and delivery schedules will be established on an individual purchase order basis.

Concurrently, PMGC Capital LLC invested $500,000 into Precision Aerospace & Defense Group’s Series F Convertible Preferred Stock. The press release also noted that a non-binding term sheet outlines additional proposed transactions between PMGC and Precision Aerospace & Defense Group. The company stated these potential transactions remain subject to due diligence and customary closing conditions, with no assurance they will be completed.

PMGC Holdings acquisition strategy

The manufacturing agreement follows PMGC Holdings’ recent acquisition of A&B Aerospace. Founded in 1948 and headquartered in Azusa, California, A&B Aerospace was acquired by PMGC on May 12, 2026, for a base purchase price of $4.5 million.

The A&B Aerospace purchase marked PMGC’s fifth acquisition in a 12-month period. The parent company is executing a targeted roll-up strategy to assemble a U.S. precision manufacturing platform of AS9100D-certified Computer Numerical Control (CNC) machining businesses serving the aerospace, defense, and industrial markets.

AirPro News analysis

We view this dual-track approach of securing a manufacturing agreement alongside an equity investment as a calculated method for PMGC Holdings to lock in supply chain integration. By taking a financial stake in Precision Aerospace & Defense Group, PMGC incentivizes a steady flow of purchase orders to A&B Aerospace despite the lack of guaranteed minimums in the Long-Term Agreement. This strategy also accelerates PMGC’s integration into the highly regulated FAR and DFARS procurement environment following its recent string of acquisitions.

Sources: PMGC Holdings Inc. via GlobeNewswire, SEC Form 8-K

Photo Credit: Precision Aerospace & Defense Group

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MRO & Manufacturing

BLR Aerospace Distributes Boggi Dual Cargo Mirror for AS350/H125

BLR Aerospace secures exclusive Americas distribution rights for the Boggi Aeronautics Dual Cargo Mirror System for the Airbus AS350/H125.

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BLR Aerospace has secured exclusive distribution rights in the Americas for the Boggi Aeronautics Dual Cargo Mirror System designed for the Airbus AS350/H125 helicopter platform. The agreement, announced on August 5, 2026, expands BLR Aerospace’s portfolio of performance-enhancing modifications for the widely used light utility helicopter.

In a press release detailing the partnership, BLR Aerospace, a company of Ducommun Incorporated, stated that the new mirror system allows pilots an unobstructed view of external loads and long lines. The system is designed to be installed without requiring structural modifications to the aircraft.

Operational Enhancements for the AS350/H125

The Airbus AS350/H125 is heavily utilized in utility, aerial crane, and external load operations across the Americas. Visibility during these missions is a critical safety and performance factor. The Boggi Aeronautics Dual Cargo Mirror System addresses this by providing enhanced sightlines for precision load placement.

BLR Aerospace President Clay Bringhurst noted that the mirror system complements the company’s existing product line. When combined with the BLR FastFin System, which increases the operational load capacity of the AS350/H125, the mirror system is intended to improve overall mission effectiveness and pilot confidence.

“It provides a high-quality solution that delivers the visibility and precision our customers expect during external load operations,” Bringhurst said in the release.

Strategic Growth for Boggi Aeronautics

For Boggi Aeronautics S.r.l., established in 1999, the partnership provides a dedicated channel into the North-America and South American markets. BLR Aerospace will manage distribution from its headquarters and stocking facility in Everett, Washington.

Boggi Aeronautics Founder Stefano Boggi described the agreement as a key component of the Italian manufacturer’s international expansion. He indicated that the mirror system distribution agreement is likely the beginning of a longer-term relationship between the two aviation suppliers.

“BLR’s strong presence and deep understanding of the aeronautical market in the Americas make them the ideal partner to bring our solutions closer to operators,” Boggi stated. “The Dual Cargo Mirror System is the first step in a broader collaboration, and we see significant opportunities to introduce additional Boggi products and technologies to the market together.”

AirPro News analysis

We view this partnership as a logical alignment for both manufacturers. BLR Aerospace already possesses an established customer base of Airbus AS350/H125 operators utilizing the FastFin system for high-altitude and heavy-lift operations. By bundling the Boggi Dual Cargo Mirror System, BLR can offer a more comprehensive external load package to utility operators. For Boggi Aeronautics, leveraging an established distributor like BLR bypasses the logistical hurdles of building a direct sales and support network across the Americas.

Sources: BLR Aerospace

Photo Credit: Boggi Aeronautics

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