Commercial Aviation
Airbus Opens Johannesburg Support Centre to Boost African Aviation Growth
Airbus expands in Africa with a Johannesburg centre providing technical support and training to meet growing aviation demand.
Airbus has deepened its commitment to the African aviation sector with the inauguration of a new Customer Support Centre in Johannesburg, South Africa. This strategic move marks a significant milestone in the company’s nearly five-decade presence on the continent. The centre is designed to provide comprehensive support for Airbus commercial aircraft operators across Africa, a region experiencing a surge in air travel demand and facing a critical need for aviation infrastructure and workforce development.
The new facility is not only a technical hub but also a symbol of Airbus’ confidence in Africa’s potential. With nearly 40 African airlines operating over 260 Airbus aircraft, the continent represents a growing market. Airbus projects that Africa will require 14,000 new pilots and 21,000 mechanics and engineers over the next two decades to sustain its aviation growth. The Johannesburg centre aims to address these needs while aligning with broader regional initiatives like the Single African Air Transport Market (SAATM), which seeks to liberalize air travel across 38 participating nations.
While the outlook is optimistic, the African aviation sector still faces structural challenges. These include high operational costs, limited aircraft availability, and declining cargo demand. The Johannesburg Support Centre is positioned to help mitigate these issues by offering localized support and fostering regional resilience in aerospace operations.
Airbus’ journey in Africa began in 1976 with the delivery of the first A300 aircraft to the continent. Since then, the company has steadily expanded its footprint, now supporting a diverse fleet through its three divisions: Commercial-Aircraft, Helicopters, and Defence and Space. Today, Airbus aircraft are operated by nearly 40 African Airlines, including major carriers such as Ethiopian Airlines, South African Airways, and Royal Air Maroc.
Beyond commercial aviation, Airbus Helicopters maintains a strong presence with over 500 rotorcraft deployed for both civil and military applications. The Defence and Space division supports 20 African governments with tactical aircraft, Earth observation capabilities, and satellite solutions. These services play a critical role in enhancing national security, disaster response, and infrastructure monitoring.
Airbus has also cultivated a strong industrial presence in Africa. The company collaborates with over 180 African suppliers, integrating them into its global supply chain. This approach not only supports local economies but also facilitates technology transfer and skills development. The Johannesburg centre builds on this foundation, reinforcing Airbus’ long-term commitment to sustainable aerospace development in Africa.
Opened on July 23, 2025, the Johannesburg Customer Support Centre is designed to provide end-to-end support for Airbus’ commercial aircraft families: A220, A320, A330, and A350. The centre’s services include technical assistance, engineering and maintenance solutions, fleet performance analysis, training programs, and on-site operational support. These offerings aim to reduce aircraft downtime and enhance fleet efficiency for African operators.
One of the centre’s key features is its training capability. With Africa facing a projected shortage of aviation professionals, the facility offers localized training programs to build a robust talent pipeline. These include simulator-based instruction, hands-on maintenance training, and operational workshops tailored to the needs of regional carriers. The strategic rationale behind the centre is clear. As Gabriel Semelas, President of Airbus Middle East and Africa, stated, the facility “expands Airbus’ presence in Africa and underscores our confidence in the region’s potential, as we invest in local capabilities, empower our customers, and drive shared progress.”
“Africa is key to Airbus. Today we are expanding our footprint. We are here to support growth.”, Nam-Binh Hoang, Managing Director, Airbus Southern Africa
The Johannesburg centre’s launch coincides with the 30th anniversary of Airbus Helicopters in Southern Africa. This milestone is marked by the introduction of Africa’s first H125 virtual reality simulator, located at the Midrand hub. The simulator supports pilot training in a safe and immersive environment, reducing the cost and complexity of conventional flight training.
This investment in technology reflects Airbus’ broader strategy to enhance regional aviation capabilities. By integrating advanced tools and localized services, the company aims to foster a self-sustaining aerospace ecosystem. These innovations are particularly important for smaller carriers and emerging markets that often lack access to such resources.
Moreover, the Johannesburg centre serves as a regional anchor for Airbus’ wider network of support services across Africa. It complements existing facilities and partnerships, creating a more resilient and responsive support infrastructure tailored to the continent’s unique operational needs.
According to the International Air Transport Association (IATA), Africa’s revenue passenger kilometers (RPK) grew by 13.3% in 2024, with Northern Africa leading the surge at 18% year-on-year growth in early 2025. This trend underscores the continent’s growing appetite for air travel, driven by rising incomes, urbanization, and economic integration.
Looking ahead, IATA projects that Africa’s passenger traffic will more than double by 2043, reaching 345 million annually. To accommodate this growth, the continent will need approximately 1,460 new aircraft and a significant expansion of airport and air traffic management infrastructure. Initiatives like SAATM are pivotal in this context, promising to reduce airfares, increase flight options, and stimulate regional trade.
However, infrastructure development must keep pace with demand. Many African airports are operating at or near capacity, and regulatory fragmentation continues to hinder cross-border operations. As Dean Khumalo of the South African Civil Aviation Authority notes, original equipment OEMs like Airbus play a “catalytic role in unlocking local capability” and supporting regional integration.
Despite strong growth prospects, African airlines face considerable operational challenges. In 2025, fuel costs account for 40% of operating expenses for African carriers, compared to a global average of 25%. Additionally, taxes and navigation charges in Africa exceed global norms by 12–15%, further squeezing margins. Aircraft shortages have also emerged as a critical issue. Global supply chain disruptions have left African airlines operating with fleets that are approximately 30% below pre-pandemic delivery levels. This shortfall limits route expansion and constrains revenue growth.
The cargo sector, once a lifeline during the pandemic, has also seen a downturn. Air freight demand in Africa declined by 8.9% in early 2025, reflecting global trade tensions and reduced export activity. These challenges contribute to the region’s modest profitability outlook; IATA forecasts that African carriers will earn just $200 million in profits in 2025, the smallest share globally.
Airbus’ operations in Africa contribute significantly to local economies. The company procures over $1 billion annually from African suppliers, supporting jobs and manufacturing capabilities across the continent. The Johannesburg centre enhances this impact by investing in workforce development and technical training.
To meet the projected demand for 35,000 new aviation professionals by 2043, Airbus is rolling out training programs in collaboration with local institutions. These initiatives aim to build a skilled workforce capable of supporting both domestic and international aviation operations.
Technology transfer is another critical component. Airbus’ Partnerships with institutions like the Namibia Space Data Centre exemplify its role in fostering indigenous innovation. These collaborations enable African countries to develop their own aerospace capabilities, from satellite data analysis to aircraft maintenance and design.
The success of SAATM depends on harmonized infrastructure and regulatory frameworks. The accession of Malawi as the 38th signatory in February 2025 signals growing momentum, but challenges remain. Disparate aviation policies and limited intergovernmental coordination continue to impede full implementation.
Airbus is actively engaging with policymakers and industry stakeholders to support SAATM’s objectives. Laurent Negre, Vice President of Customer Services for Airbus Africa, highlights the importance of “building an ecosystem that works long-term” to support the continent’s projected tripling of fleet size by 2043.
By aligning its services with regional policy goals, Airbus is helping to create a more integrated and efficient aviation landscape. This alignment is essential for unlocking the full economic potential of Africa’s air transport sector. The opening of Airbus’ Johannesburg Customer Support Centre represents a strategic investment in Africa’s aviation future. By providing localized technical support, training, and fleet optimization services, the centre addresses some of the most pressing challenges facing African carriers. It also reinforces Airbus’ long-term commitment to the continent’s economic and technological development.
As Africa’s aviation market continues to grow, the need for integrated support systems and policy alignment will become increasingly critical. Airbus’ efforts, from virtual reality simulators to supply chain partnerships, position it as a key enabler of regional connectivity and innovation. The centre’s true legacy will be measured not just in operational metrics, but in its contribution to building a unified and resilient African aviation ecosystem.
What services does the Johannesburg Customer Support Centre provide? Why is Airbus investing in Africa? What is SAATM and how does it relate to Airbus? Sources:
Airbus Expands African Footprint with Johannesburg Customer Support Centre: Catalysing Aviation Growth and Regional Integration
Historical Context of Airbus in Africa
The Johannesburg Support Centre: Capabilities and Strategic Rationale
Technological Innovation and Regional Synergy
Africa’s Aviation Sector: Growth Drivers and Persistent Challenges
Market Expansion and Infrastructure Demands
Operational and Economic Headwinds
Broader Socioeconomic Implications
Workforce Development and Industrial Integration
Continental Connectivity and Policy Alignment
Conclusion and Future Outlook
FAQ
The centre offers technical assistance, maintenance solutions, fleet performance analytics, training programs, and on-site support for Airbus commercial aircraft.
Africa is a growing aviation market with increasing passenger demand. Airbus aims to support this growth through localized services, workforce development, and infrastructure investment.
The Single African Air Transport Market (SAATM) is an African Union initiative to liberalize air travel across the continent. Airbus supports its goals by enhancing regional connectivity and providing technical support to airlines.
Airbus,
IATA,
African Union
Photo Credit: Airbus
Aircraft Orders & Deliveries
EgyptAir Receives First Airbus A350-900 to Modernize Fleet
EgyptAir accepts its first Airbus A350-900, starting a fleet overhaul with 16 aircraft to expand long-haul routes and improve efficiency.
This article is based on an official press release from Airbus and additional fleet data.
EgyptAir has officially taken delivery of its first Airbus A350-900, registered as SU-GGE, marking a significant milestone in the carrier’s modernization strategy. The handover, which took place on February 9, 2026, positions the Cairo-based airline as the first operator of the A350-900 in North Africa.
According to an official press release from Airbus, this aircraft is the first of 16 A350-900s ordered by the Egyptian flag carrier. The delivery underscores EgyptAir’s commitment to phasing out older wide-body jets while expanding its long-haul network capabilities to new destinations in North America and Asia.
The arrival of the A350-900 represents a pivotal shift in EgyptAir’s long-haul operations. The airline originally signed for 10 aircraft during the Dubai Airshow in November 2023, later expanding the commitment with a top-up order for six additional units. These new airframes are intended to replace the carrier’s aging Boeing 777-300ER fleet, offering improved operating economics and passenger comfort.
In a statement regarding the initial order, Yehia Zakaria, EgyptAir Holding Chairman and CEO, highlighted the flagship status of the new type:
“The A350-900 will be our flagship aircraft… adding the world’s most modern and efficient widebody aircraft to our fleet will be instrumental in expanding our offering.”
Christian Scherer, Chief Commercial Officer at Airbus, noted the economic advantages the aircraft brings to the airline’s network:
“The A350 is the one and only aircraft enabling EgyptAir to open up its network with benchmark economic efficiency, not to mention passenger comfort.”
EgyptAir has outlined a phased entry-into-service plan for the new fleet. Initially, the aircraft will be deployed on trunk routes to London and Paris to facilitate crew familiarization. Following this integration period, the airline plans to leverage the A350’s 9,700 nautical mile range to launch non-stop services to the U.S. West Coast and key Asian markets, including Shanghai, Beijing, and Tokyo.
The new A350-900 features a two-class configuration designed to maximize capacity while introducing updated premium amenities. According to fleet data, the aircraft accommodates a total of 340 passengers. Technological upgrades are a focal point of the new cabin. The aircraft is equipped with Panasonic Avionics’ Astrova in-flight entertainment system, providing 4K OLED screens and high-fidelity audio. Additionally, passengers across all classes will have access to USB-C fast charging ports and high-speed Wi-Fi connectivity.
The transition to the A350-900 aligns with broader industry sustainability goals. Powered by two Rolls-Royce Trent XWB engines, the aircraft is reported to burn 25% less fuel compared to the previous generation aircraft it replaces. This efficiency gain corresponds to a 25% reduction in CO2 emissions.
Furthermore, the A350 is recognized as the quietest aircraft in its class, possessing a noise footprint 50% smaller than older jets, a critical factor for operations at noise-sensitive airports in Europe and North America.
EgyptAir’s delivery secures its position as the sole active operator of the A350-900 in the North African region, a status solidified by the shifting strategies of its neighbors. While other carriers in the region had previously expressed interest in the type, market dynamics have led to cancellations and delays.
For instance, Air Algérie cancelled its order for A350-1000s in early 2025, opting instead for Airbus A330-900neos. Similarly, Tunisair cancelled its A350 commitments in 2013. Other regional orders, such as those from Libyan carriers Afriqiyah Airways and Libyan Airlines, remain stalled due to long-standing instability. Consequently, EgyptAir currently faces no direct regional competition operating this specific airframe, potentially offering it a product advantage on competitive routes connecting Africa to Europe and the Americas.
Sources:
EgyptAir Accepts Delivery of First Airbus A350-900, Initiating Major Fleet Overhaul
Fleet Modernization and Strategic Expansion
Operational Deployment
Cabin Configuration and Passenger Experience
Environmental Performance
AirPro News Analysis: Regional Market Context
Airbus Press Release
Photo Credit: Airbus
Route Development
SAS and TAROM Codeshare Connects Scandinavia and Romania in 2026
SAS and TAROM announce a codeshare agreement effective February 2026, enhancing connectivity between Scandinavia and Romania with SkyTeam benefits.
This article is based on an official press release from SAS Group.
Scandinavian Airlines (SAS) and TAROM, the flag carrier of Romania, have announced a comprehensive codeshare agreement set to commence on February 9, 2026. The partnership aims to restore and enhance connectivity between Northern Europe and Romania following SAS’s strategic shift to the SkyTeam alliance.
According to the official announcement from SAS Group, the agreement will allow passengers to book single-ticket journeys between the two regions by utilizing major European transit hubs. This move integrates TAROM, a long-standing SkyTeam member, more deeply with SAS, which officially joined the alliance on September 1, 2024.
The collaboration addresses a significant gap in network connectivity, offering business and leisure travelers seamless baggage check-through and reciprocal loyalty benefits. Paul Verhagen, EVP & Chief Commercial Officer at SAS, emphasized the strategic value of the deal in a statement:
“This new partnership with TAROM marks an important step in enhancing connectivity between Scandinavia and Romania. By combining our networks and offering smooth transfers via key European hubs, we are giving our customers more choice, flexibility, and convenience.”
Rather than launching direct flights immediately, the airlines are leveraging a “virtual hub” strategy. According to the press release, the codeshare will route traffic through four key intermediate airports: Amsterdam (AMS), Brussels (BRU), Frankfurt (FRA), and Prague (PRG).
Under the terms of the agreement:
This structure allows the airlines to offer competitive travel times and frequency without dedicating aircraft to direct point-to-point routes, which are currently dominated by low-cost carriers.
This agreement is a direct consequence of the major airline alliance realignment that occurred in late 2024. When SAS departed Star Alliance to join SkyTeam, it lost its traditional connectivity to Eastern Europe provided by partners like Lufthansa and Austrian Airlines. Partnering with TAROM allows SAS to rebuild its footprint in the region using SkyTeam infrastructure.
For TAROM, the deal unlocks access to the high-yield Scandinavian market. The Romanian carrier is currently in the midst of a fleet modernization program, transitioning from aging aircraft to new Boeing 737 MAX 8 jets expected to arrive in late 2025 and 2026. By utilizing SAS for the northern leg of the journey, TAROM can expand its network reach while conserving its own metal for other high-demand routes. Narcis Obeadă, Commercial Director at TAROM, hinted at further expansion in the company’s statement:
“In the coming period, TAROM will announce new commercial agreements, in line with the company’s mission to safely and efficiently connect Romania and Romanian culture to the international air transport network.”
Travelers utilizing the codeshare will benefit from the full suite of SkyTeam alliance perks. Members of SAS EuroBonus and TAROM’s loyalty program will be able to earn and redeem points on these codeshare flights. Additionally, premium passengers will gain access to SkyTeam lounges at transit hubs.
The passenger experience on the SAS leg of these journeys is also set for an upgrade. SAS is currently rolling out free high-speed Starlink WiFi across its fleet, a project the airline states will be widely available by late 2025.
The “Prague” Anomaly and Market Positioning
The inclusion of Prague (PRG) as a connection hub is a notable operational detail. Following the cessation of operations by Czech Airlines (CSA) as a standalone SkyTeam member in October 2024, Prague is no longer a primary alliance hub. The decision to route traffic through PRG suggests a strong bilateral interline capability between SAS and TAROM that functions independently of major alliance hub infrastructure.
Furthermore, this deal clearly targets the premium business segment. While low-cost carrier Wizz Air operates direct flights between Bucharest and Copenhagen, legacy carriers cannot compete purely on price. Instead, SAS and TAROM are competing on schedule flexibility (multiple daily frequencies via hubs) and corporate perks (lounge access, baggage interlining). With tourism to Romania rising, foreign arrivals were up 13.4% year-on-year as of August 2024, the demand for reliable, full-service connectivity is likely to grow.
When can I book these codeshare flights? Will my bags be checked through to the final destination? Do these flights count toward SkyTeam Elite status?
SAS and TAROM Launch Strategic Codeshare to Connect Scandinavia and Romania
Operational Details: The Virtual Hub Strategy
RO marketing code on SAS flights connecting Copenhagen, Oslo, and Stockholm to these intermediate hubs.SK marketing code on TAROM flights connecting Bucharest to the same hubs.Strategic Context: The SkyTeam Realignment
Passenger Experience and Loyalty
AirPro News Analysis
Frequently Asked Questions
The codeshare agreement is effective starting February 9, 2026. Tickets should be available through both airlines’ booking channels prior to this date.
Yes. Because this is a full codeshare agreement, passengers traveling on a single ticket (e.g., Bucharest to Stockholm via Amsterdam) will have their baggage checked through to the final destination.
Yes. Flights marketed and operated by SkyTeam members (SAS and TAROM) count toward tier status and accrue redeemable miles/points according to the rules of your specific loyalty program.
Sources
Photo Credit: SAS Group
Route Development
Starlux Airlines Launches Taipei to Prague Flights in 2026
Starlux Airlines will begin nonstop service between Taipei and Prague in August 2026, featuring its exclusive First Class on the Airbus A350-900.
This article summarizes reporting by One Mile at a Time and Ben Schlappig.
Starlux Airlines, the Taiwan-based luxury carrier, has officially announced its expansion into the European market. According to reporting by One Mile at a Time, the airline will launch nonstop service between Taipei (TPE) and Prague (PRG) beginning August 1, 2026. This development marks a major milestone for the “boutique” airline, representing its first long-haul destination outside of North America.
The new route signals a strategic shift for Starlux, which has previously focused its long-haul efforts exclusively on transpacific flights to the United States. By deploying its flagship Airbus A350-900 aircraft on this sector, the airline intends to compete directly with legacy carriers by offering a premium-heavy configuration, including its exclusive First Class cabin.
Based on schedule data cited by One Mile at a Time and confirmed by Prague Airport, the service will initially operate three times weekly. The flights are scheduled for Tuesdays, Thursdays, and Saturdays, with plans to increase frequency to four times weekly by adding Mondays starting in October 2026.
The operational schedule is as follows:
Jiří Pos, Chairman of the Board of Directors at Prague Airport, welcomed the new connection in a statement regarding the launch.
“We estimate that the route will be used by approximately 95,000 passengers in the first year of operation.”
, Jiří Pos, Chairman of Prague Airport
Travelers on this route will experience Starlux’s most premium hardware. One Mile at a Time notes that the Airbus A350-900 is the only aircraft type in the Starlux fleet equipped with a First Class cabin. The aircraft features a total of 306 seats across four distinct classes:
This deployment is significant because it brings a true First Class product to the Taipei-Prague market, distinguishing Starlux from competitors that may only offer Business Class on similar routes.
While major European hubs like London Heathrow or Paris Charles de Gaulle are often the first ports of call for Asian carriers expanding westward, Starlux’s choice of Prague is driven by specific economic factors rather than traditional tourism volume alone. The Semiconductor Connection “Prague is a long-favored destination for Taiwanese travelers, and growing semiconductor industry ties are expected to further drive demand…”
, Glenn Chai, CEO of Starlux Airlines
Competitive Landscape According to the reporting by Ben Schlappig, this route is likely just the beginning of Starlux’s European ambitions. The airline has indicated plans to launch a second European destination later in 2026. While not officially confirmed, industry reports suggest Milan (MXP) is a strong contender, which would align with the carrier’s Strategy of connecting high-value fashion and business hubs.
Starlux Airlines Selects Prague for First European Route
Flight Schedule and Operational Details
Onboard Experience: The Airbus A350-900
AirPro News Analysis: Strategic Market Positioning
We observe that the economic ties between Taiwan and the Czech Republic have deepened significantly due to the semiconductor industry. With major investments from Taiwanese tech giants in Central Europe, business travel demand is high. Starlux CEO Glenn Chai highlighted this synergy in his remarks regarding the Launch.
Starlux will face direct competition from China Airlines, which launched the same route in July 2023. However, Starlux appears to be betting on its “luxury boutique” brand identity to capture high-yield business travelers and premium leisure tourists who prioritize cabin comfort and newer aircraft hardware.
Future European Expansion
Frequently Asked Questions
Photo Credit: Starlux Airlines
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