Regulations & Safety
United Airlines Pauses Starlink Wi-Fi Due to Radio Interference Concerns
United Airlines temporarily suspends Starlink service on Embraer jets over cockpit radio interference. FAA reviews ongoing as industry examines tech integration.

United Airlines Temporarily Suspends Starlink Wi-Fi Over Radio Interference Concerns
In a rapidly evolving aviation landscape where airlines compete to offer seamless connectivity at 30,000 feet, United Airlines’ recent decision to suspend its Starlink Wi-Fi service has sparked industry-wide attention. The move follows reports of static interference on cockpit radio communication systems, raising concerns about the integration of next-generation satellite internet with existing avionics infrastructure.
Starlink, operated by SpaceX, has been at the forefront of providing high-speed, low-latency internet via a constellation of low Earth orbit (LEO) satellites. Its promise of reliable broadband even in remote skies has attracted major carriers, including Qatar Airways, Hawaiian Airlines, and JSX. United Airlines joined this elite group in May 2024, offering Starlink connectivity on select regional aircraft. However, unexpected technical challenges have now brought that rollout to a temporary halt.
This article explores the technical, regulatory, and operational dimensions of United’s Starlink suspension, highlighting what it means for the broader aviation and satellite communication industries.
Understanding the Interference Issue
What Went Wrong?
Shortly after launching the Starlink Wi-Fi service fleet-wide, United Airlines began receiving reports from cockpit crews about static interference on radio channels. These incidents were particularly noted after completing radio transmissions, suggesting potential electromagnetic interference between the Starlink antenna systems and the aircraft’s communication equipment.
The affected aircraft primarily include the Embraer E175 regional jets, of which nearly two dozen have had Starlink service disabled. According to United, these issues are not considered flight safety risks but have prompted a precautionary service suspension. The airline emphasized that such interference is “fairly common with any new airline Wi-Fi provider.”
Experts suggest that the electromagnetic compatibility (EMC) between Starlink antennas and critical avionics systems may not have been fully stress-tested under real-world flight conditions. The FAA had previously granted a Supplemental Type Certificate (STC) for the Embraer 175, allowing installation, but each aircraft model requires its own certification process.
“Introducing new wireless technologies onboard aircraft requires rigorous testing to ensure electromagnetic interference does not affect critical systems.”
— Dr. Linda Reynolds, Avionics Systems Specialist
Regulatory and Technical Oversight
The Federal Aviation Administration (FAA) plays a pivotal role in approving any modifications to aircraft systems. For Starlink’s installation, United and SpaceX had to secure STCs, which involve design, testing, and documentation for FAA review. While the Embraer E175 received certification, the issue of interference suggests that further refinement is needed in the integration process.
FAA spokespersons have confirmed that the agency is monitoring the situation. Meanwhile, United and Starlink engineers are working to isolate the root cause of the interference, focusing on antenna placement, shielding, and signal frequency harmonization.
This episode underscores the complexity of integrating modern satellite broadband with legacy avionics systems. While the promise of gate-to-gate high-speed internet is appealing, the technical challenges remain non-trivial.
Comparing Industry Adoption
Interestingly, other airlines currently using Starlink have not reported similar interference. Qatar Airways and Hawaiian Airlines, both early adopters, continue to offer uninterrupted Starlink service. This discrepancy suggests that the issue may be specific to United’s aircraft models or installation practices.
JSX, a boutique carrier operating smaller regional jets, also uses Starlink without reported problems. airBaltic, the Latvian flag carrier, has equipped ten Airbus A220-300 aircraft with Starlink and plans to expand further. According to Pauls Calitis, acting CEO of airBaltic, installation is time-consuming but strategically prioritized.
The divergence in experiences among carriers indicates that while Starlink’s core technology is sound, its integration must be tailored to each aircraft type. This is a critical learning point for both airlines and satellite providers moving forward.
Implications for the Aviation and Connectivity Industries
Balancing Innovation with Safety
Passenger expectations for in-flight connectivity are higher than ever. As airlines strive to meet these demands, they are increasingly turning to LEO satellite networks like Starlink for better bandwidth and lower latency. However, safety remains paramount. Any interference with cockpit communication, even if minor, must be addressed with urgency.
United’s swift action to suspend the service reflects a commitment to operational safety. The airline has stated that roughly a third of the affected aircraft have already received fixes, and the service is expected to resume shortly. Still, the incident serves as a cautionary tale for other carriers exploring similar upgrades.
Dr. Reynolds emphasizes the need for more robust EMC testing protocols, especially when introducing new technology into complex aviation environments. “We must ensure that the digital transformation of aviation does not compromise the foundational principles of flight safety,” she noted.
Market Competition and Technological Evolution
Starlink competes with other satellite internet providers like Inmarsat and Viasat, each offering different architectures and coverage models. The LEO model employed by Starlink is particularly attractive for aircraft because of its low latency and global reach. However, the recent hiccup may give competitors a temporary edge.
Airlines are watching United’s experience closely. The outcome of its collaboration with Starlink could influence future procurement decisions across the industry. A successful resolution would validate Starlink’s approach and encourage broader adoption. Conversely, lingering issues could slow momentum and shift attention to alternative providers.
For SpaceX, the incident is a technical challenge but also an opportunity. Demonstrating the ability to resolve such issues quickly and transparently could reinforce confidence in Starlink’s aviation ambitions.
Future Outlook and Industry Standards
As more carriers explore satellite broadband, there is a growing need for standardized testing and certification processes. Industry bodies may need to develop new protocols that account for the unique interference risks posed by LEO satellites and high-frequency antennas.
Meanwhile, passengers can expect continued improvements in in-flight connectivity. Despite the temporary setback, United remains committed to rolling out Starlink across its two-cabin regional fleet and eventually its mainline aircraft. The airline has reiterated that the disruption is short-term and that the majority of the fleet will be reconnected soon.
Ultimately, the integration of satellite internet into commercial aviation is a complex but necessary evolution. The lessons from United’s experience will help shape safer, more effective deployments in the years ahead.
Conclusion
United Airlines’ temporary suspension of Starlink Wi-Fi services highlights the challenges of merging cutting-edge connectivity solutions with critical aviation systems. While the interference issues are being actively addressed, the incident underscores the importance of rigorous testing, regulatory oversight, and cross-industry collaboration.
As the aviation sector continues to modernize, the balance between innovation and safety remains crucial. The resolution of this issue will not only impact United and Starlink but also set a precedent for how new technologies are integrated into the skies. Passengers, regulators, and technology providers alike will be watching closely.
FAQ
Why did United Airlines suspend Starlink Wi-Fi?
United suspended the service due to reports of static interference affecting cockpit radio communications on aircraft equipped with Starlink antennas.
Is the interference a safety risk?
According to United, the interference does not represent a direct flight safety risk but was addressed as a precautionary measure.
Are other airlines affected?
No other airlines using Starlink, such as Qatar Airways and Hawaiian Airlines, have reported similar issues, suggesting the problem may be specific to United’s aircraft configuration or installation.
When will Starlink Wi-Fi return to United flights?
United has stated that some aircraft have already received fixes and expects the service to resume soon, though no exact timeline has been provided.
Sources: The Wall Street Journal, Starlink, Federal Aviation Administration (FAA), Aviation Week Network
Photo Credit: Embraer
Regulations & Safety
FAA Investigates Near-Collision of Frontier Plane and Trucks at LAX
FAA investigates a close call at LAX where a Frontier Airlines plane braked abruptly to avoid trucks crossing a taxiway, highlighting ground traffic risks.

This article summarizes reporting by CBS News and Hunter Sowards.
The FAA (FAA) has launched an official investigation following a near-collision between a commercial passenger jet and two ground vehicles at Los Angeles International Airport (LAX). According to reporting by CBS News, a Frontier Airlines plane was forced to execute an abrupt braking maneuver on an active taxiway to avoid striking two trucks that unexpectedly crossed its path.
The incident, which occurred in early April 2026, has cast a renewed spotlight on airport ground traffic management and control tower visibility. While a disaster was averted, the close call arrives during a period of heightened national anxiety regarding aviation safety, following a tragic runway collision in New York just weeks prior.
At AirPro News, we are closely monitoring the FAA’s response to this event, as it raises critical questions about the protocols governing ground support equipment and the technological limitations of current air traffic control infrastructure at major international hubs.
The Incident at LAX
Flight Details and Evasive Action
As detailed in the CBS News report, the Frontier Airlines flight was carrying 217 passengers and 7 crew members when the incident unfolded. The aircraft was taxiing at a relatively low speed of approximately 15 mph. This reduced velocity proved to be a critical factor, affording the flight crew the necessary reaction time to halt the aircraft before making contact with the crossing vehicles.
Air traffic control audio captured the immediate aftermath of the near-miss, highlighting the sudden nature of the encounter. The Frontier pilot reported the event to the tower, emphasizing the severity of the situation.
“We just had two trucks cut us off. We had to slam on the brakes to not hit them,” the pilot stated over the radio.
In a subsequent transmission, the pilot underscored the proximity of the vehicles, noting the need to check on the cabin crew following the sudden deceleration.
“It happened so fast. I have to go check on the flight attendants in the back. It was real close, closest I’ve ever seen.”
Following the event, Frontier Airlines issued a statement commending their flight crew. According to the airline’s public remarks, the pilots were praised for their “quick thinking” which successfully averted a potential disaster. Fortunately, no injuries were reported among the passengers or crew members on board.
Systemic Vulnerabilities and Ground Traffic
Blind Spots in the Control Tower
The investigation is expected to probe not only the actions of the truck drivers but also the structural limitations of LAX’s ground monitoring. Brian Sinclair, a former F-18 pilot and current instructor at the U.S. Naval Academy, provided expert analysis on the incident, pointing out significant visibility challenges at the airport.
According to Sinclair’s assessment, air traffic controllers may have missed the unfolding danger due to known infrastructural blind spots. Sinclair noted that there are three specific locations at LAX where tower personnel simply cannot see the taxiways, creating an inherent operational risk.
Right-of-Way on the Tarmac
The presence of ground vehicles near active aircraft is a routine aspect of airport operations, but strict protocols govern these interactions. CBS News Senior Transportation Correspondent Kris Van Cleave explained that while LAX maintains separate lanes for aircraft and ground vehicles, these paths inevitably cross.
Van Cleave emphasized that standard right-of-way rules must dictate these intersections to maintain safety.
“But, there are times when those lanes intersect, and the rules of the road still apply. You got to yield for the bigger vehicle,” Van Cleave explained.
As of the latest updates, LAX authorities have not publicly identified the truck drivers, their contracting employers, or the specific reasons why they breached the taxiway intersection at that exact moment.
A Climate of Heightened Scrutiny
Contrasting with the LaGuardia Tragedy
To fully understand the gravity of the FAA’s swift investigative response, this LAX incident must be viewed within the broader context of recent aviation emergencies. Just weeks earlier, on March 22, 2026, a fatal collision occurred at New York’s LaGuardia Airport, sending shockwaves through the aviation industry.
In the LaGuardia tragedy, an Air Canada Express CRJ-900 jet (Flight 8646) carrying 72 passengers and 4 crew members collided with a Port Authority fire truck on an active runway. The fire apparatus was responding to a separate emergency when it was struck by the landing aircraft. The catastrophic impact resulted in the deaths of the two pilots, Antoine Forest and Mackenzie Gunther, and left dozens of passengers and crew members injured.
While the LAX close call has triggered similar anxieties, experts are quick to draw sharp distinctions between the two events. The LAX aircraft was moving at a low taxiing speed of 15 mph, whereas the LaGuardia aircraft was touching down at high landing speeds. Furthermore, the nature of the ground vehicles differed significantly.
“It is not a circumstance like we saw in LaGuardia, where you had vehicles that were responding to an emergency,” Van Cleave noted, highlighting the differences in operational context.
AirPro News analysis
At AirPro News, we assess that the LAX taxiway incident, while non-fatal, exposes critical vulnerabilities in ground vehicle tracking and tower visibility at major U.S. airports. The revelation that LAX operates with three known blind spots where controllers cannot visually confirm taxiway traffic is a glaring operational gap. We anticipate that the FAA’s final report may mandate the installation of supplementary surface movement cameras or enhanced ground radar systems to cover these specific blind spots.
Furthermore, the lack of immediate public accountability regarding the truck drivers suggests a potential breakdown in contractor training or ground crew communication. As the aviation industry continues to reel from the fatal LaGuardia collision, regulatory bodies are likely to exhibit zero tolerance for ground incursions, even at low speeds. We expect this investigation to serve as a catalyst for a nationwide review of right-of-way protocols between commercial aircraft and third-party ground service vehicles.
Frequently Asked Questions (FAQ)
What happened at LAX involving a Frontier Airlines plane?
In early April 2026, a Frontier Airlines passenger jet carrying 217 passengers and 7 crew members had to brake abruptly on an LAX taxiway to avoid colliding with two ground trucks that cut across its path. The aircraft was traveling at approximately 15 mph at the time.
Were there any injuries reported in the LAX incident?
No. Thanks to the low speed of the aircraft and the quick reaction of the pilots, the plane stopped in time, and no injuries were reported among the passengers or crew.
Why is the FAA investigating this specific close call?
The FAA investigates all runway and taxiway incursions to ensure safety protocols are functioning. This incident is receiving particular attention due to known visibility blind spots from the LAX control tower and a heightened national focus on ground safety following a recent fatal collision at LaGuardia Airport.
How does the LAX incident differ from the recent LaGuardia crash?
The March 22, 2026, LaGuardia collision involved a landing aircraft striking an emergency fire truck at high speed, resulting in two pilot fatalities and numerous injuries. The LAX incident involved a plane taxiing at a low speed (15 mph) and non-emergency ground trucks, allowing the pilots enough time to stop safely without any resulting injuries.
Sources: CBS News
Photo Credit: Frontier Airlines
Regulations & Safety
FAA Launches 2026 Recruitment Campaign Targeting Video Gamers
FAA and USDOT open April 2026 hiring window for air traffic controllers, targeting gamers to address staffing shortages with no degree required.

This article is based on an official press release from the Federal Aviation Administration.
On April 10, 2026, the U.S. Department of Transportation (USDOT) and the FAA announced a novel recruitment campaign aimed at addressing a critical national shortage of air traffic controllers. According to an official press release, the annual hiring window will open at midnight on April 17, 2026. The campaign specifically targets video gamers, leveraging the cognitive skills inherent in gaming to fill one of the aviation industry’s most high-stress roles.
The initiative represents a critical step in the FAA’s broader strategy to modernize its workforce and technology. By tapping into a non-traditional applicant pool, the agency hopes to alleviate the severe staffing strains that have plagued the U.S. airspace system in recent years.
Leveling Up the Workforce: The 2026 Recruitment Campaign
The upcoming application window will remain open until April 27, 2026, or until the agency receives 8,000 applications, according to industry research data. The FAA’s strategy leans heavily into video game-themed branding, utilizing slogans such as “Level up your career” to attract a younger demographic. With approximately 200 million Americans, or 65% of the population, regularly playing video games, the agency sees a massive potential applicant pool equipped with natural multitasking, spatial awareness, and rapid decision-making abilities.
Qualifications and Compensation
Traditional four-year college degrees are not a prerequisite for the role; industry data notes that only about 25% of current controllers hold one. Applicants must be under the age of 31, proficient in English, and capable of passing rigorous medical, security, and aptitude screenings.
Selected candidates will begin their training at the FAA Academy in Oklahoma City, earning a starting wage of $22.61 per hour. Following certification and three years of service, average annual earnings can exceed $155,000. For context, the median annual wage for air traffic controllers was $144,580 in 2024.
Addressing the Chronic Controller Shortage
The U.S. air traffic control system has operated under significant staffing strains for years, frequently resulting in mandatory overtime and six-day workweeks for current controllers. A December 2025 Government Accountability Office (GAO) report highlighted that the FAA employed 6% fewer controllers in fiscal year 2025 compared to 2015, despite a 10% increase in total flights over a similar period.
This deficit stems from multiple compounding factors, including training pauses during the COVID-19 pandemic, high attrition rates, and government shutdowns. Notably, a government shutdown in late 2025 caused the loss of 400 to 500 trainees from the pipeline. Furthermore, the rigorous training process, which takes two to six years to complete, historically sees a washout rate of approximately 30%.
Current Staffing and Milestones
As of April 2026, the FAA maintains nearly 11,000 active controllers with over 4,000 trainees in the pipeline. However, the agency remains short of its target of roughly 14,600 fully certified controllers by approximately 3,500 personnel. Recent hiring milestones show progress: the FAA successfully hired 1,811 controllers in FY 2024, met its goal of 2,000 in FY 2025, and has requested funding to hire 2,300 trainees in FY 2027 to continue closing the gap.
Leadership Perspectives and Union Support
U.S. Transportation Secretary Sean P. Duffy emphasized the necessity of adapting recruitment strategies to reach non-traditional candidates. According to industry reports, Duffy noted that exit interviews with retiring controllers frequently highlighted video gaming as a beneficial background for managing complexity and staying focused.
“To reach the next generation of air traffic controllers, we need to adapt. This campaign’s innovative communication style and focus on gaming taps into a growing demographic of young adults who have many of the hard skills it takes to be a successful controller,” stated U.S. Transportation Secretary Sean P. Duffy in the official release. “Thanks to President Trump, we’ve already made incredible progress with the highest controller staffing levels in six years. There’s never been a more exciting time to become a controller and level up into a career with a strong purpose, keeping American families safe.”
FAA Administrator Bryan Bedford, a former airline executive confirmed by the Senate in July 2025, is currently restructuring the FAA’s 46,000-person workforce to eliminate organizational silos and streamline leadership.
“Safety is the FAA’s top priority, and that starts with hiring top talent and equipping them with world-class tools,” said FAA Administrator Bryan Bedford in the press release. “We need the best people, the best training, and the best tools because we expect the best results.”
The National Air Traffic Controllers Association (NATCA) supports the initiative. NATCA President Nick Daniels stated that the union welcomes innovative approaches to expanding the candidate pool, provided that all pathways maintain the rigorous standards required for the safety-critical profession.
Technological Modernization and Retention
Alongside the recruitment push, the FAA is executing a multi-year, multi-billion-dollar modernization effort to replace antiquated technology, such as paper flight strips, copper wiring, and floppy disks, with 21st-century systems. Secretary Duffy recently indicated a need for an additional $7 billion to $10 billion for software and tech upgrades.
To streamline onboarding, the FAA has reduced its hiring process from eight steps to five, shaving months off the timeline, and increased starting academy salaries by nearly 30%. To combat brain drain, retirement-eligible controllers under the mandatory retirement age of 56 are being offered a lump sum payment of 20% of their basic pay for each year they delay retirement to continue working.
AirPro News analysis
We observe that juxtaposing a gamified recruitment strategy with the high-stakes reality of air traffic control represents a significant paradigm shift for the FAA. By targeting digital natives, the agency is acknowledging that the cognitive demands of modern aviation align closely with the skills honed through gaming. However, the success of this initiative will heavily depend on the FAA’s ability to simultaneously modernize its technological infrastructure. Recruiting a generation accustomed to high-speed digital interfaces into an environment still transitioning away from paper strips and legacy systems could present friction if the proposed $7 billion to $10 billion tech upgrades are not swiftly implemented.
Frequently Asked Questions
When does the 2026 FAA air traffic controller hiring window open?
The application window opens at midnight on April 17, 2026, and will close on April 27, or when 8,000 applications are received.
Do I need a college degree to become an air traffic controller?
No, a traditional four-year degree is not required. Applicants must be under 31, proficient in English, and pass required screenings.
What is the starting pay for an FAA air traffic controller trainee?
Trainees start at $22.61 an hour while attending the FAA Academy in Oklahoma City.
Sources
Photo Credit: FAA
Regulations & Safety
United Airlines Boeing 737 Collides with Deicing Trucks at Denver Airport
NTSB reports a ground collision involving United Airlines Flight 605 and Aeromag deicing trucks at Denver International Airport with minor injuries to one ground worker.

This article is based on an official preliminary report from the National Transportation Safety Board (NTSB).
On April 9, 2026, the National Transportation Safety Board (NTSB) released its preliminary report detailing a March 6 ground collision at Denver International Airport (DEN). The incident involved a United Airlines Boeing 737-800 and two deicing trucks operated by ground contractor Aeromag.
According to the NTSB’s initial findings, the collision resulted in substantial damage to the commercial aircraft and minor injuries to one ground worker. Fortunately, zero injuries were reported among the passengers or flight crew. The event highlights the critical nature of communication protocols during winter weather operations, particularly in airport zones where air traffic control does not actively manage aircraft movement.
We are reviewing the sequence of events outlined by federal investigators, which points to a premature taxiing decision following a misunderstood radio clearance between the flight deck and the deicing team.
The Incident and Sequence of Events
Deicing Operations at Pad C
The incident occurred on Friday, March 6, 2026, at approximately 8:30 a.m. local time. United Airlines Flight 605, a scheduled service from Denver to Nashville International Airport (BNA), was positioned at Deice Pad C, Spot C5. According to the NTSB preliminary report, the Boeing 737-800 (registration variant 737-824) had 136 total occupants on board, comprising 130 passengers, two pilots, and four flight attendants.
The aircraft was actively receiving Type 4 deicing fluid to combat the heavy snowfall brought on by a winter weather advisory in Colorado. The NTSB notes that four Aeromag trucks were servicing the plane: trucks designated MAG 94 and MAG 95 were positioned forward of the wings, while MAG 28 and MAG 30 were positioned aft of the wings.
Communication Breakdown and Collision
The preliminary findings point toward a critical miscommunication as the catalyst for the collision. According to flight crew statements provided to the NTSB, the pilots were engaged in a conversation when the first officer heard a post-deice briefing over the radio. The captain was reportedly unsure if the clearance was intended for their specific flight. However, the first officer acknowledged the brief and read back the details, stating that all deice vehicles were behind the clearance lines.
Believing they were clear to proceed, the flight crew conducted their post-deice checks, received standard taxi clearance from Air Traffic Control (ATC), and began to move the aircraft forward. Ground deicing agents observed the plane moving but were unable to halt its progression.
The aircraft’s left wing struck truck MAG 94, and the right wing struck truck MAG 95, pushing MAG 95 onto its side.
Sequence of events as detailed in the NTSB preliminary report.
The flight crew felt the impact, immediately stopped the aircraft, and contacted the deicing team via radio. The ground team then informed the pilots that they had not been cleared to exit the pad and had struck two vehicles.
Aircraft Damage and Emergency Response
Assessing the Boeing 737
The NTSB reported that the Boeing 737 sustained “substantial damage” during the ground collision. Post-accident examinations documented extensive damage to multiple components of the aircraft. According to the official report, the impact damaged the left winglet, the left wing lower skin, slats number 1, 5, 6, 7, and 8, the right wing lower skin, and the right aileron.
Passenger and Crew Handling
Following the collision, the Denver Fire Department and local paramedics quickly responded to Deice Pad C. The injured Aeromag deicing operator was secured on a backboard and transported to a local hospital for treatment of minor injuries. Because of the substantial damage, the aircraft was immediately taken out of service. Passengers safely deplaned via air stairs, were bused back to the terminal, and were re-accommodated on a replacement aircraft later that afternoon.
Industry Context and Safety Protocols
Operating in Non-ATC Controlled Areas
The Federal Aviation Administration (FAA) noted that the collision occurred in a designated deicing pad area where Air Traffic Control does not actively manage or oversee aircraft movements. In these specific zones, pilots must rely entirely on direct radio communication and visual signals from ground crews to ensure the safety envelope around the aircraft is clear before advancing the throttles.
Deicing is a high-pressure, fast-paced necessity during winter weather events. Strict adherence to communication protocols is required to prevent ground accidents, especially when visibility is reduced by heavy snowfall and multiple heavy vehicles are operating in close proximity to aircraft wings.
AirPro News analysis
The ongoing NTSB and FAA investigations will likely heavily scrutinize the radio communication protocols between airline flight decks and third-party ground contractors. This incident underscores a known vulnerability in aviation ground operations: the handoff between ground service providers and flight crews in non-ATC controlled areas. Because the captain expressed initial doubt about whether the clearance was meant for their aircraft, investigators will likely examine whether call-sign verification procedures were strictly followed. We anticipate that the final NTSB report may lead to new safety recommendations regarding how clearances are verified and visually confirmed before an aircraft is permitted to move in an active deicing zone.
Frequently Asked Questions
What flight was involved in the Denver ground collision?
The incident involved United Airlines Flight 605, a Boeing 737-800 scheduled to fly from Denver International Airport (DEN) to Nashville International Airport (BNA) on March 6, 2026.
Were there any injuries reported?
Yes. One ground worker operating an Aeromag deicing truck suffered minor injuries and was transported to a local hospital. There were zero injuries reported among the 136 passengers and crew members on board the aircraft.
What caused the collision?
According to the NTSB’s preliminary report, the collision was preceded by a communication breakdown. The flight crew believed they had received clearance from the ground team that all trucks were behind the clearance lines, prompting them to taxi forward prematurely while trucks were still actively positioned near the wings.
Sources: NTSB Preliminary Report
Photo Credit: NTSB
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