Viasat and Vueling Achieve 1 Million Sessions with Free Wi-Fi

This article is based on an official press release from Viasat.

Viasat and Spanish low-cost airline Vueling have announced a significant milestone in their ongoing connectivity partnership, recording more than 1 million online sessions since the introduction of complimentary in-flight Wi-Fi. The milestone highlights a growing trend among cost-conscious carriers to provide premium digital experiences to passengers without additional fees.

According to an official press release from Viasat, the free Wi-Fi service was initially rolled out to Vueling customers in October 2025. The service leverages the European Aviation Network (EAN) to deliver high-speed internet, streaming capabilities, and interactive 3D maps to passengers on short-haul flights.

The integration of ad-supported connectivity models has allowed Vueling to enhance its onboard offerings while maintaining its low-cost operational model. The companies report that the initiative has already yielded a measurable improvement in passenger feedback, reflecting the increasing demand for reliable in-flight digital services.

Expanding the Onboard Digital Experience

The collaboration between Viasat and Vueling brings fast, free Wi-Fi to more than 80 aircraft in the airline’s A320 fleet. By utilizing Viasat’s digital platform, Vueling has successfully implemented an ad-sponsored connectivity model. This approach allows passengers to access high-quality video and audio streaming, gaming, and social media at no direct cost to the consumer.

In the press release, Viasat noted that the introduction of this service has led to a 13-percentage-point increase in customer satisfaction scores specifically related to in-flight Wi-Fi. The data underscores how critical connectivity has become to the overall passenger experience, even on shorter regional routes.

“Staying connected and entertained while in-flight is increasingly an expectation from Vueling’s customers,” said Melanie Berry, Vueling’s Chief Customer Officer, in the company’s statement. “We have been able to deliver a great experience for our customers, resulting in increased passenger satisfactions scores.”

The Role of the European Aviation Network

The technological backbone of Vueling’s upgraded service is the European Aviation Network (EAN). As detailed in the Viasat release, the EAN is a uniquely European infrastructure that combines Viasat’s S-band satellite coverage with a complementary ground network operated by Deutsche Telekom.

This hybrid system utilizes low-drag hardware installed on the aircraft, which is specifically designed to support high-bandwidth digital experiences like streaming. The EAN’s architecture allows it to scale effectively, providing a seamless pan-European connectivity experience that meets the high data demands of modern travelers.

“This free service is powered by a combination of Viasat’s digital products, resulting in a bold, creative, and valuable new approach for in-flight connectivity,” stated Meherwan Polad, Chief Commercial Officer at Viasat Commercial, in the release.

AirPro News analysis

As we observe the broader aviation industry, Vueling’s successful deployment of an ad-supported Wi-Fi model represents a strategic shift for low-cost carriers (LCCs). Historically, LCCs have monetized in-flight connectivity through direct passenger fees. By transitioning to an ad-sponsored model, airlines can eliminate the cost barrier for passengers while still generating ancillary revenue. The reported 13-percentage-point boost in satisfaction illustrates that passengers highly value frictionless access to the internet, making it a powerful tool for brand loyalty in a highly competitive European market.

Frequently Asked Questions

When did Vueling start offering free Wi-Fi?

According to Viasat, Vueling began offering the complimentary Wi-Fi service to its customers in October 2025.

How many aircraft are equipped with this service?

The free in-flight Wi-Fi and entertainment platform is currently available across more than 80 aircraft in Vueling’s A320 fleet.

What network does the Vueling Wi-Fi use?

The service is powered by the European Aviation Network (EAN), which integrates Viasat’s S-band satellite technology with a ground network operated by Deutsche Telekom.

Sources

• Viasat