Joramco Achieves First Fully Paperless MRO in MENA Region

This article is based on an official press release from Joramco.

On April 21, 2026, Amman-based maintenance, repair, and overhaul (MRO) provider Joramco announced a major operational milestone, becoming the first MRO in the Middle East and North Africa (MENA) region to achieve a fully paperless operation. According to the company’s press release, this comprehensive digital transformation is backed by full European Union Aviation Safety Agency (EASA) approval, ensuring that all new digital workflows meet strict international aviation safety and quality standards.

The transition replaces traditional paper-based task cards and documentation with a modernized, digital-first approach on the hangar floor. By integrating artificial intelligence (AI), machine learning, and secure digital workflows, Joramco aims to drastically improve operational efficiency, regulatory compliance, and aircraft turnaround times.

We note that this development positions the Jordan-based facility as a highly competitive, technologically advanced hub for global airline outsourcing, capable of competing with larger, manufacturer-backed service providers across Europe and Asia.

Transitioning to a Digital Hangar Floor

Technology and Implementation

To execute this transition, Joramco collaborated with EmpowerMX, a leading aviation maintenance software provider. According to the official announcement, technicians on the hangar floor are now equipped with Apple iPads in place of traditional paper task cards. This hardware shift is supported by EASA-compliant biometric and secure digital sign-offs, ensuring that every maintenance action is securely recorded and authenticated.

Furthermore, the new system embeds AI and machine learning to run automated checks during the completion of paperwork. The company states that this technological integration is designed to eliminate common human errors, such as missing stamps or signatures, which can otherwise delay the release of an aircraft.

Operational Benefits

The shift to a paperless system unlocks several immediate operational advantages for the MRO provider. The press release highlights that the digital infrastructure allows for real-time tracking of aircraft status and instant access to critical maintenance documentation. Additionally, the system supports live manhour booking and progressive contract settlement for non-routine work, streamlining data sharing across various internal departments and improving overall transparency for airline clients.

Leadership and Strategic Growth

Executive Perspectives

The digitalization effort aligns with a broader push for operational excellence under Joramco’s current leadership. Adam Voss, who took over as Chief Executive Officer in September 2025, emphasized the strategic importance of the initiative.

“The Paperless Project is defining a new milestone in our journey to set new standards for the MRO industry. This transformation strengthens Joramco’s competitive edge and reinforces our commitment to exceeding client expectations.”

Adam Voss, Chief Executive Officer of Joramco, via the company’s press release.

The groundwork for this milestone has been in progress for some time. Speaking at the PAM MENA conference in Dubai in February 2026, Shakespear Nyamande, Head of Joramco’s Paperless Digitalisation Project, highlighted that harnessing data, automation, and AI is critical to minimizing errors and accelerating turnaround times.

Joramco’s Ongoing Expansion

Established in 1963 and operating out of a free-zone area at Queen Alia International Airport in Amman, Joramco employs approximately 1,500 technicians and engineers. Since 2016, the company has served as the engineering arm of Dubai Aerospace Enterprise (DAE). The facility services Airbus, Boeing, and Embraer fleets, handling everything from routine line maintenance to complex heavy maintenance “D-checks.”

The paperless initiative arrives during a period of aggressive physical expansion for the company. In 2025, Joramco opened “Hangar 7,” a $100 million investment that expanded its capacity to 22 parallel lines of maintenance, capable of housing widebody aircraft such as the Airbus A380. According to company timelines, further expansions are underway, including Hangar 8 scheduled for completion in 2026, and a dedicated paint facility, Hangar 9, slated for 2028.

Industry Context and Broader Significance

AirPro News analysis

We observe that the global aviation industry is currently navigating a severe shortage of widebody maintenance slots alongside persistent supply chain bottlenecks. Because Original Equipment Manufacturer (OEM) delivery delays have forced airlines to operate older aircraft for longer periods, the global demand for heavy maintenance and cabin refurbishments has surged.

Joramco’s digital transformation directly addresses these industry-wide pain points. By utilizing AI and biometric sign-offs to accelerate turnaround times, the facility can service more aircraft efficiently, helping to alleviate the MRO capacity crunch. Furthermore, the aviation sector is under immense pressure to modernize and reduce its environmental footprint. Transitioning to a paperless system not only conserves physical resources but also optimizes labor hours and mitigates the operational risks inherently associated with manual documentation.

Frequently Asked Questions

What does it mean to be a paperless MRO?

A paperless Maintenance, Repair, and Overhaul (MRO) facility replaces physical task cards, manuals, and paper sign-offs with digital devices (like iPads) and secure software. This allows technicians to access manuals, log hours, and sign off on maintenance tasks digitally, improving accuracy and speed.

Who provided the software for Joramco’s digital transition?

Joramco partnered with EmpowerMX, a prominent aviation maintenance software provider, to implement its digital workflows and AI-driven automated checks.

Is Joramco’s paperless system regulatory approved?

Yes. According to the company, the fully paperless operation has received full approval from the European Union Aviation Safety Agency (EASA), ensuring all digital processes and biometric sign-offs meet international aviation safety standards.

Sources: Joramco Press Release