Air India Express 737 MAX Hard Landing at Phuket Causes Runway Closure

On March 11, 2026, Air India Express flight IX938, operated by a Boeing 737 MAX 8, suffered a severe hard landing at Phuket International Airport (HKT). The incident resulted in the collapse of the nose landing gear and the detachment of both nose wheels, according to initial reporting from x.com and subsequent aviation research data.

Despite the structural failure and the aircraft sliding down the runway on its nose strut, all 140 individuals on board were safely evacuated without injury. The event prompted an immediate closure of Phuket’s single runway, causing significant regional flight disruptions for several hours.

Crucially, statements from India’s Directorate General of Civil Aviation (DGCA) indicate that the aircraft had undergone routine maintenance involving the replacement of its nose wheels just three days prior to the accident. This detail is expected to be a primary focal point in the upcoming investigation led by Thai authorities.

Details of the Hard Landing and Evacuation

Flight IX938’s Approach and Impact

Flight IX938 was completing its scheduled route from Rajiv Gandhi International Airport in Hyderabad, India, to Phuket, Thailand. At approximately 11:24 AM local time, the six-year-old Boeing 737 MAX 8 (registration VT-BWQ) touched down on Runway 09.

According to aggregated research reports, the aircraft experienced a firm touchdown, bounced, and struck the tarmac a second time with excessive vertical force. This hard landing caused the nose gear strut to break, completely separating both nose wheels from the aircraft. The plane subsequently slid along the runway surface on its broken strut before coming to a complete stop, rendering it unable to taxi.

Passenger Safety and Weather Conditions

Initial reports from x.com cited 133 passengers and crew, but official flight tracking data later confirmed a total of 140 souls on board. This included 131 passengers, two infants, and seven crew members. Airport authorities and the airline confirmed that all occupants were safely evacuated to the terminal with no reported injuries.

Weather conditions at the time of the incident were highly favorable and are not currently suspected as a contributing factor. Meteorological Aerodrome Reports (METAR) indicated clear skies, visibility exceeding 10 kilometers, a temperature of 31°C, and a standard 10-knot headwind straight down the runway.

Operational Disruptions and Official Responses

Runway Closure at Phuket International

Because Phuket International Airport relies on a single runway (09/27), the immobilized Boeing 737 MAX 8 forced a complete halt to all flight operations. Airport authorities issued a Notice to Airmen (NOTAM) to close the runway for several hours.

Emergency teams required this time to safely evacuate the passengers, inspect the runway surface for debris and damage, and tow the disabled aircraft to a hangar. The closure resulted in multiple diversions for inbound international flights, affecting carriers such as Emirates, AirAsia, Air Astana, and Bangkok Airways, which were rerouted to alternative airports like Krabi and Bangkok. Operations resumed after approximately six hours, as noted in the initial x.com report.

Statements from Air India Express and Regulators

Following the incident, Air India Express issued a public statement acknowledging the event and praising the swift cooperation of Phuket airport authorities.

The airline confirmed an “issue with the nose wheel” upon landing, emphasizing that the flight crew followed all standard emergency protocols to ensure passenger safety.

A senior official from India’s Directorate General of Civil Aviation (DGCA) also confirmed the hard landing and the detachment of the wheels. Most notably, the DGCA official disclosed that maintenance crews had replaced both nose wheels on the aircraft (VT-BWQ) on March 8, 2026, a mere 72 hours before the accident.

Investigation and Next Steps

International Collaboration

In accordance with International Civil Aviation Organization (ICAO) Annex 13 protocols, the investigation will be led by the country where the incident occurred. Thailand’s Aircraft Accident Investigation Committee (AAIC) will spearhead the inquiry, working in close consultation with India’s DGCA.

Investigators are expected to analyze flight data recorders, pilot reports, and runway conditions. A primary focus will be scrutinizing the maintenance logs related to the recent nose wheel replacement to determine if the failure stemmed from a mechanical defect, a maintenance error, or strictly the operational force of the hard landing itself.

AirPro News analysis

While any incident involving the Boeing 737 MAX family draws immediate public scrutiny due to the aircraft’s complex history and recent quality control controversies, current evidence points toward operational or maintenance factors rather than a manufacturing defect.

The revelation that the nose wheels were replaced just three days prior to the hard landing introduces a critical variable. Aviation investigations are meticulous, and authorities will need to determine whether the hard landing caused a properly installed wheel assembly to fail, or if an underlying maintenance error compromised the gear’s structural integrity prior to the excessive impact force. We will continue to monitor the AAIC’s findings as they become publicly available.

Frequently Asked Questions

Were there any injuries on Air India Express flight IX938?

No. All 140 passengers and crew members were safely evacuated without injury, as confirmed by both the airline and airport authorities.

What caused the nose gear to collapse?

The aircraft experienced a severe hard landing, bouncing before striking the runway with excessive force. Investigators are currently examining whether the impact force alone caused the structural failure or if recent routine maintenance on the nose wheels played a contributing role.

How long was Phuket International Airport closed?

The airport’s single runway was closed for approximately six hours to facilitate passenger evacuation, aircraft recovery, and safety inspections of the tarmac.

Sources: X