Business Aviation

Modern Aviation Launches FBO Operations at Charlotte Douglas International Airport

Modern Aviation expands to CLT with a 20-year contract, workforce retention, and planned terminal upgrades, aligning with airport modernization and industry trends.

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Modern Aviation Expands to Charlotte Douglas International Airport: A Strategic Move in the Evolving FBO Landscape

On July 1, 2025, Modern Aviation officially commenced operations at the CLT Executive Terminal in Charlotte Douglas International Airport (CLT), marking a significant milestone in both the company’s growth trajectory and the broader fixed-base operator (FBO) industry. As the 19th FBO in Modern Aviation’s network, this expansion underscores the company’s commitment to providing premium aviation services across strategic locations in the United States and Puerto Rico.

This transition not only reflects the increasing demand for high-quality general aviation services but also highlights the evolving nature of airport partnerships. With private aviation on an upward trajectory and infrastructure investment becoming a focal point for airports globally, Modern Aviation’s entry into CLT is both timely and strategically sound. The move follows a 20-year management services contract approved by the City of Charlotte.

Strategic Importance of the CLT Expansion

Charlotte’s Role in Aviation Infrastructure

Charlotte Douglas International Airport ranks among the busiest airports in the world, with over 596,000 aircraft operations in 2024 and a record 58.8 million passengers. This makes CLT a critical node in both commercial and general aviation. The airport’s $3.5 billion capital improvement program, including the ongoing Terminal Lobby Expansion, demonstrates a long-term vision for growth and modernization.

Modern Aviation’s presence at CLT leverages these developments, positioning the company to serve a growing clientele of corporate travelers, private jet owners, and high-net-worth individuals (HNWIs). The CLT Executive Terminal includes 220,000 square feet of hangar space and 100,000 square feet of office space, both slated for renovation beginning in late 2025 or early 2026.

By aligning with CLT’s broader infrastructure goals, Modern Aviation is not only enhancing service quality but also contributing to the airport’s transformation into a comprehensive aviation hub. The integration of private and commercial aviation services is a growing trend, and CLT is at the forefront of this shift.

“As we look to the future with Modern Aviation, we are excited to introduce a new era of private aviation in Charlotte, one driven by innovation, elevated service and a focus on exceeding the evolving needs of our customers.” , Ted Kaplan, Chief Business and Innovation Officer, CLT

Operational Continuity and Workforce Integration

One of the most commendable aspects of the transition was Modern Aviation’s approach to employee retention. The company offered positions to all existing staff from the previous operator, Wilson Air Center, with the majority accepting. This move ensured continuity of service and preserved institutional knowledge, a critical factor in maintaining service quality during transitions.

Workforce retention is a pressing issue in the business aviation sector. According to the 2024 NBAA Compensation Survey, salaries in business aviation grew by 8%, double the private industry average. By retaining experienced personnel, Modern Aviation mitigates the risk of service disruption and aligns with industry best practices for talent management.

This strategy sets a precedent for future FBO transitions, demonstrating that operational handovers can be executed smoothly without compromising on service or safety standards.

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Enhancing General Aviation Services at CLT

Modern Aviation’s entry into CLT is not just about maintaining existing services but elevating them. The planned renovations of the terminal are expected to introduce advanced amenities, improved passenger experiences, and possibly sustainability features such as electric ground support equipment and Sustainable Aviation Fuel (SAF) capabilities.

These upgrades align with broader industry trends. As of 2023, 68% of major U.S. airports had announced FBO enhancements, and 42% of new projects included sustainability initiatives. Modern Aviation’s strategy appears to be in lockstep with these developments, positioning the company as a forward-thinking player in the FBO market.

In a market where customer expectations are rising, and safety and sustainability are becoming key differentiators, these enhancements could significantly bolster Modern Aviation’s competitive edge.

Modern Aviation’s Growth Strategy and Market Position

Geographic Diversification and Market Penetration

Modern Aviation’s network spans 19 locations across the U.S. and Puerto Rico, including strategic markets like New York (JFK, LGA), Fort Worth (FTW), and San Juan (SIG, TJRV). This geographic diversification allows the company to mitigate regional economic fluctuations and capture demand across different business corridors.

The recent acquisition of American Aero at Fort Worth Meacham International Airport added a 31-acre FBO campus with 247,000 square feet of hangar space and IS-BAH Stage 3 certification, the highest safety standard in the industry. Such acquisitions reflect a deliberate strategy to enter high-growth markets with premium facilities.

Modern Aviation’s revenue model includes aircraft fueling, hangar leasing, maintenance services, and premium passenger amenities. With an estimated annual revenue of $62.8 million and 232 employees, the company achieves approximately $270,600 in revenue per employee, above industry norms.

Private Equity and Infrastructure Investment

Modern Aviation’s expansion has been fueled in part by private equity investment. In November 2023, Apollo Global Management acquired a majority stake, providing the capital necessary for aggressive growth. Tiger Infrastructure Partners, the original backers, also reinvested, signaling continued confidence in the company’s strategy.

This financial backing enables Modern Aviation to pursue further acquisitions and invest in infrastructure upgrades. The company aims to reach 25 locations by 2027, focusing on underserved markets in the Midwest and Mountain West.

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With the global FBO market projected to grow from $25.5 billion in 2024 to $41.4 billion by 2031, Modern Aviation is well-positioned to capture a significant share of this expanding market.

Technology and Sustainability Integration

Modern Aviation is also embracing technological innovations. Planned features at CLT and other locations may include AI-powered resource allocation systems, mobile applications for customizable passenger experiences, and integrated carbon tracking tools for corporate clients.

These innovations are not merely add-ons, they are becoming essential components of modern FBO operations. As regulatory frameworks evolve and customer expectations rise, technology and sustainability will be key differentiators.

By integrating these elements into its operations, Modern Aviation is not only future-proofing its business but also setting new standards for the industry.

Conclusion: Navigating the Future of Aviation Infrastructure

Modern Aviation’s commencement of operations at Charlotte Douglas International Airport marks a significant chapter in the evolution of FBO services. The move reflects broader industry trends, including increased infrastructure investment, rising private aviation demand, and the integration of advanced technologies.

As the aviation sector continues to evolve, Modern Aviation’s strategy of targeted acquisitions, workforce continuity, and premium service delivery positions it as a key player in shaping the future of general aviation. The CLT expansion is not just a local development, it is a signal of what the next generation of FBOs could look like: sustainable, tech-enabled, and customer-focused.

FAQ

What is an FBO?
An FBO (Fixed-Base Operator) provides essential services at airports for general aviation, including fueling, hangaring, maintenance, and passenger amenities.

Why is Charlotte Douglas International Airport significant for Modern Aviation?
CLT is one of the busiest airports globally and offers a strategic location for general aviation. It supports nearly 29,000 general aviation operations annually and is undergoing significant infrastructure upgrades.

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What are Modern Aviation’s future plans?
The company aims to expand to 25 locations by 2027, implement sustainability initiatives like SAF, and integrate advanced technologies for operational efficiency and enhanced customer experience.

Sources: Modern Aviation, National Business Aviation Association, Charlotte Observer, Aviation Week, GlobeNewswire, CLT Airport, Axios Charlotte

Photo Credit: Modern Aviation

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